Responses to surveys of mobile business customers in the US, China, India, Indonesia, UK, Germany and France conducted by ABI Research indicate that mobile devices providing the best experiences with multimedia, applications, and productivity features are those most favored by business users.
Selected survey results show:
What does this mean for device vendors? According to ABI Research enterprise practice director Dan Shey, “Now that the mobile device platform environment is stabilizing by brand and form factor, the real work with the enterprise segment begins for the mobile device community. Businesses now want to translate platform capabilities into real business results. The winners will be those that offer the best combination of functionality, security and — increasingly — multimedia capabilities.”
ABI Research has conducted three different surveys: “Business Mobility Survey by Size of Business: United States,” “US Business Mobility Survey: AT&T, Verizon, Sprint, T-Mobile,” and “Business Use of Mobile Phones and Smartphones.”
The first two present US mobile business customers’ preference profiles, interest, adoption, and usage of mobile devices and services, segmented by size of business and by mobile operator, respectively. The third collects similar data for six major countries: the UK, Germany, France, China, India, and Indonesia.
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About ABI Research
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