Perspectives
Business customers, who have received tremendous efficiency gains from mobile services, have traditionally bought mobile services from telecommunications operators. This pattern is changing as a result of a mobile ecosystem that is expanding and growing increasingly competitive while at the same time becoming ever more interconnected. The new mobile capabilities are being created with new device technologies, new access technologies and new applications and services. And these technology enablers as well as the mobilization of desktop applications and services is in turn increasing competition and providing more choice for the mobile consumer.
Yet to address the needs of the business customer, no one player can provide all the necessary capabilities which is creating a highly interconnected mobile ecosystem. ABI Research's Business Mobility Research Service will help all players in the expanded mobile ecosystem by identifying the opportunities and trends as well as providing thoughtful analysis to mitigate the complexities of this new environment.
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