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How Telcos Can Transform into Techcos: A 4-Step Action Plan

Telecommunications companies, also known as telcos, can no longer afford to be merely connectivity providers. Mobile operators are beginning to see diminishing returns in terms of revenue growth from consumers, and widening their focus on becoming technology companies—known as “techcos.” Today, the traditional telco business model needs to accommodate growing customer demand for digital services, such as TV content, gaming, e-commerce, fintech, and other value-added utilities. 

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