Smart Home Growth Disrupting Home Service Industries

18 Oct 2018

Demand for smart home devices and systems continued to soar over the past six months creating the bedrock for a coming wave of new smart home services and revenue streams. Shipments of smart home devices will reach 252 million units by the end of 2018, up more than 55% from 2017. This double-digit, year-over-year growth is just the beginning of a smart home market that will see 467 million smart home device shipments in 2023, according to the latest smart home study from ABI Research, a market-foresight advisory firm providing strategic guidance on the most compelling transformative technologies

The past few years have brought a wealth of investment into smart home adoption. “Now, more than 70 million homes worldwide have one or more smart home devices,” says Jonathan Collins, Research Director at ABI Research. “These devices and their continued adoption are a beachhead for smart home players to position themselves as key partners for new and existing home services and, in turn, draw new revenues from their smart home investment.”

During the past twelve months, powerful smart home entrants have begun extending the services available to their smart home subscribers. For example, Google’s Nest partnered with Monitronics/Brinks to deliver monitored security, while Samsung’s SmartThings announced a similar partnership with ADT. While monitored security had been an early starting point for broader smart home adoption, especially in the US, now smart home is as likely to draw in new monitored security subscribers. The key difference is the smart home players’ new position at the heart of the new service.

In another emerging example, this past year, after years of anemic support and adoption, smart appliances gained traction; smart appliance shipments in 2018 will reach more than 15 million appliances shipped worldwide, more than double last year’s number. Smart appliance manufacturers, too, are looking to place themselves at the heart of previously distinct home revenue streams, including grocery and consumable reordering.

“Key smart home protagonists, including Amazon, Apple, Google, and Samsung, have turned to smart home devices to expand and strengthen their existing core revenue streams. Increasingly, these and other smart home players will leverage their smart home customer relationships in order to become the gatekeeper for a host of industries looking to connect with consumers in those homes,” says Collins.

These findings are from ABI Research’s Smart Home and Service Integration report. This report is part of the company’s Smart Home research service, which includes research, data, and Executive Foresights.

About ABI Research

ABI Research provides strategic guidance for visionaries needing market foresight on the most compelling transformative technologies, which reshape workforces, identify holes in a market, create new business models and drive new revenue streams. ABI’s own research visionaries take stances early on those technologies, publishing groundbreaking studies often years ahead of other technology advisory firms. ABI analysts deliver their conclusions and recommendations in easily and quickly absorbed formats to ensure proper context. Our analysts strategically guide visionaries to take action now and inspire their business to realize a bigger picture. For more information about ABI Research’s forecasting, consulting and teardown services, visionaries can contact us at +1.516.624.2500 in the Americas, +44.203.326.0140 in Europe, +65.6592.0290 in Asia-Pacific or visit

About ABI Research

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