The United Kingdom Eyes Digital Identities in the Wake of COVID-19

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By Sam Gazeley | 3Q 2020 | IN-5937


Breaking the Shackles of Online Identity Dogmatism


The adoption of digital identity across the United Kingdom seems set for an upturn, with plans to update existing laws and a new set of guiding principles for policy development. British citizens have historically been plagued with dogmatic and convoluted access to online government services, which is a significant inhibitor to those who require them. The push for digital identities has come after approximately 1.4 million citizens out of 2.6 million applicants needed to pass through Her Majesty's Revenue and Customs’ (HMRC) identity verification service to claim benefits under the Self-Employment Income Support Scheme since its inception on May 13, 2020. The need to expedite such a journey is quite apparent with an increasing number of online services gated behind lengthy verification procedures, including purchasing age-restricted items online, registering at a new doctor’s office, or updating personal details on crede...

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