Back-end Software Integration Continues to Cause Challenges for Fleet Managers

Oyster Bay, New York - 08 Oct 2014

​The idea behind the back-end software is to provide multiple users with access to the same data. In its most basic form, a client-server is a two-tier model in which a client talks to a server across the network to request some type of remote service. Some of the key benefits of back-end software for fleet managers include: better fleet management, improved asset utilization, greater efficiency, increased up-time, reduced operational costs, and full system integration into existing organizational structures.

Despite the benefits of back-end software for fleet managers and telematics applications, in a recent study conducted by ABI Research, fleet managers raised a number of concerns: integration problems, poor communication between systems, end-to-end security, lack of front-end services support, server failure, software failure, content failure, heavy traffic load, and unavailability of networks. For these reasons back-end software for fleet managers is still a relatively small market and restricted to larger size fleets.

According to Filomena Berardi, Senior Analyst, “Legacy systems are a major concern for fleets and can present a challenge for system integrators. Players such as Chevin, RTA, FleetCheck, Jaama, Roadnet, Civica’s Tranman, Orion, FleetLynx and others can provide solutions that integrate into existing architectures more seamlessly. However, smaller fleets need to be reassured that they will get their ROI.”

These findings are part of ABI Research’s Commercial Vehicle Telematics Market Research.

ABI Research provides in-depth analysis and quantitative forecasting of trends in global connectivity and other emerging technologies. From offices in North America, Europe and Asia, ABI Research’s worldwide team of experts advises thousands of decision makers through 70+ research and advisory services. Est. 1990. For more information visit, or call +1.516.624.2500.

About ABI Research

ABI Research provides strategic guidance to visionaries, delivering actionable intelligence on the transformative technologies that are dramatically reshaping industries, economies, and workforces across the world. ABI Research's global team of analysts publish groundbreaking studies often years ahead of other technology advisory firms, empowering our clients to stay ahead of their markets and their competitors.

ABI Research提供开创性的研究和战略指导,帮助客户了解日新月异的技术。 自1990年以来,我们已与全球数百个领先的技术品牌,尖端公司,具有远见的政府机构以及创新的贸易团体建立了合作关系。 我们帮助客户创造真实的业务成果。

For more information about ABI Research's services, contact us at +1.516.624.2500 in the Americas, +44.203.326.0140 in Europe, +65.6592.0290 in Asia-Pacific or visit

Contact ABI Research

Media: Interview an Analyst

Media Contacts

Americas: +1.516.624.2542
Europe: +44.(0).203.326.0142
Asia: +65 6950.5670