Huawei and Ericsson Drive Competitive Advantage with Scale and Performance in the US$18B Network Managed Services Market

10 Dec 2014

In its 2014 Network Managed Services Competitive Review, ABI Research affirms Huawei and Ericsson are the ones to watch as the Network Managed Services market heads toward US$18 billion by 2019.Their economies of scale and performance advantages reinforce and grow their dominant market positions.This groundbreaking research reviews over 50 managed service portfolio line items, factors in 10 major performance areas, and aggregates into three game-changing strategies for leadership: Operational Excellence, Product Differentiation, and Customer Intimacy.

“Operators everywhere face the challenge of compressed margins and growing costs,” says ABI Research’s Joe Hoffman, Practice Director, Networks, “and by using managed services, they can simultaneously reduce operating expense and improve customer facing performance.”In addition, it’s not just cost reduction, but gaining benefits from the managed service provider expertise.Future growth areas include converging Mobile, Wireline, IT, and Networks silos and the expertise needed to succeed with SDN and NFV.

Companies do well if they can succeed with one of the three broad leadership strategies, and do very well to perform on two.Both Huawei and Ericsson nail Network Fundamentals (Operational Excellence) and leave little room for their competitors.“Ericsson lays claim to Service Depth (Product Differentiation) with its expansion of managed service offerings,” adds Hoffman.“In addition to Network Fundamentals, Huawei leads with Change Agency (Customer Intimacy), and we note its outstanding record of retaining its managed service clients.”

Although Huawei and Ericsson compete in the super-heavy-weight division, they still have to keep watch on Nokia Networks and Alcatel-Lucent as they hope to “float like a butterfly, sting like a bee” looking for opportunities and lapses in the leaders’ performance.

These findings, covering Huawei, Ericsson, Nokia Networks, and Alcatel-Lucent, are reported in ABI Research’s Telco Big Data Analytics and CEM Market Research, which includes Research Reports, Market Data, Insights, and Competitive Assessments.

ABI Research provides in-depth analysis and quantitative forecasting of trends in global connectivity and other emerging technologies. From offices in North America, Europe and Asia, ABI Research’s worldwide team of experts advises thousands of decision makers through 70+ research and advisory services. Est. 1990. For more information visit, or call +1.516.624.2500.

About ABI Research

ABI Research is a global technology intelligence firm uniquely positioned at the intersection of technology solution providers and end-market companies. We serve as the bridge that seamlessly connects these two segments by providing exclusive research and expert guidance to drive successful technology implementations and deliver strategies proven to attract and retain customers.

ABI Research 是一家全球性的技术情报公司,拥有得天独厚的优势,充当终端市场公司和技术解决方案提供商之间的桥梁,通过提供独家研究和专业性指导,推动成功的技术实施和提供经证明可吸引和留住客户的战略,无缝连接这两大主体。

For more information about ABI Research’s services, contact us at +1.516.624.2500 in the Americas, +44.203.326.0140 in Europe, +65.6592.0290 in Asia-Pacific, or visit

Contact ABI Research

Media Contacts

Americas: +1.516.624.2542
Europe: +44.(0).203.326.0142
Asia: +65 6950.5670

Related Service