ABI Research Survey Finds More than 50% of Government Respondents Call for Public Technology Management at the Local Level

Funding and Lack of Skills Cited as Major Adoption Barriers
28 Jun 2017

In a recent B2B technology survey of 455 U.S.-based companies that span nine verticals, ABI Research finds that more than 50% of government respondents say that public technology adoption should be stimulated, managed, and aggregated at the local or city level. This represents a strong endorsement for smart city deployments. Federal government agency respondents also share this opinion.

“Respondents from state level agencies strongly believe public technology deployments should be managed at the state level,” says Dominique Bonte, Managing Director and Vice President at ABI Research. “While there seems to be strong agreement for smart city deployments at both a local and federal government level, tension between the state and federal level can be gleaned from the survey. For example, we readily observe this friction within autonomous vehicle and emissions legislation efforts in the U.S.”

Lack of funding and/or lack of skills are the top two adoption inhibitors, cited by 52% of the respondents. Following this is lack of awareness (22%) and unclear ROI (18%). A lack of real or perceived value in terms of hard cost savings versus soft citizen benefits also plays a role.

Additional noteworthy findings from the survey include:

  • Technology Priorities: Smart infrastructure and e-government are top technology priorities, followed by smart mobility, smart grid, and smart transportation.
  • Public-Private Partnerships: 40% of respondents select “developing feasibility studies as the main function of public-private partnerships; joint funding and design/deployment of pilots come in as 2nd and 3rd functions.
  • Role of Telco Operators: Governments see a crucial role for telco operators as “ecosystem enablers,” beyond just providing connectivity services. This means that they play a role in bringing vendors and partners together around partners and services offered to governments.
  • Technology Benefits: Respondents mainly link technology benefits to workforce collaboration, process efficiency, and operational costs. Respondents further acknowledge impact on workforce mobility and customer experience; they largely ignore transformational benefits of technology like workforce automation, new sharing economy, and service business models.
  • Legislation: 90% of respondents deem legislation for smart cities necessary, followed by public safety technologies (62%) and communication networks (50%).
  • Funding:  Governments’ role in funding public technology deployments is mainly seen as limited, usually through seed funding and/or funding coordination.

A general image emerges from the survey that shows governments’ limited role in funding and managing public technology deployments with public-private partnerships not considered fundamental, which contrasts strongly with prevailing attitudes in both Europe and Asia.

These findings are from ABI Research’s Industry Survey: Transformative Technology Adoption and Attitudes – Local, State, Federal Governments report.

About ABI Research

ABI Research is a global technology intelligence firm uniquely positioned at the intersection of technology solution providers and end-market companies. We serve as the bridge that seamlessly connects these two segments by providing exclusive research and expert guidance to drive successful technology implementations and deliver strategies proven to attract and retain customers.

ABI Research 是一家全球性的技术情报公司,拥有得天独厚的优势,充当终端市场公司和技术解决方案提供商之间的桥梁,通过提供独家研究和专业性指导,推动成功的技术实施和提供经证明可吸引和留住客户的战略,无缝连接这两大主体。

For more information about ABI Research’s services, contact us at +1.516.624.2500 in the Americas, +44.203.326.0140 in Europe, +65.6592.0290 in Asia-Pacific, or visit www.abiresearch.com.

Contact ABI Research

Media Contacts

Americas: +1.516.624.2542
Europe: +44.(0).203.326.0142
Asia: +65 6950.5670

Related Service