Global workforces are often in a state of continual change and advancement, but this has never been truer than in the past few years. While a global pandemic played a role, it was not the sole source of accelerated change. Many trends that have been evolving for years were simply exacerbated, with a perfect storm of needs looking for solutions. Within this, the story of the frontline worker has been top of mind for many—not only nurses and teachers but also factory and field service workers.
