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Press Release
9 in 10 Retailers Turn to AI to Navigate Supply Chain Challenges
Tuesday, October 3, 2025
Retailers are planning significant investments in advanced digital solutions and warehouse automation to help address supply chain challenges and optimize fulfilment operations. A recent survey by global technology intelligence firm ABI Research found that more than 90% of retailers plan to deploy AI for both decision support and network optimization.
"Gen AI applications have slowly been applied by retailers over the last year, with most exploring system support chatbots and customer-focused support tools. More eyes are turning towards agentic AI applications, and more than 40 percent of respondents strongly agree that AI agents can help automate decision-making for tasks such as adjusting inventory levels, re-routing shipments, and triggering automatic re-orders," said Ryan Wiggin, Senior Analyst.
In addition to software and automation investments, retailers are getting serious about...
Press Release
Keyfactor, Entrust and DigiCert Lead ABI Research's Enterprise PKI Vendor Competitive Ranking
The explosive growth of cryptographic assets within enterprise environments is creating data sprawl and asset visibility challenges that, when combined with the growing complexity of enterprise...
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