Microsoft has been ranked at the top of the latest Vendor Matrix released by ABI Research.
Cisco Systems and IBM Corporation claimed the second and third spots in the company’s most recent evaluation of worldwide unified communications (UC) vendors.
The Vendor Matrix is an analytical tool developed by ABI Research to provide a clear understanding of vendors’ positions in specific markets. Vendors are assessed on the important parameters of “innovation” and “implementation” across several criteria unique to each vendor matrix.
Senior analyst Subha Rama comments, “Microsoft has shown the strongest growth among UC vendors, leveraging its position as a leader in desktop applications. It has, over the years, integrated multiple solutions in its portfolio to offer a compelling software-based UC solution in Lync. Microsoft also has the widest spectrum of partners for Lync and is expanding this ecosystem rapidly. It has an equally significant play both on the premises and in the cloud.”
Practice director Dan Shey adds, “Cisco scores very high for the way it has evolved its UC channel partner ecosystem: all leading system integrators view Cisco as one of the top two key vendors in this space. IBM was among the first to bring a high degree of credibility to the integration of social computing tools with UC platforms.”
For this particular matrix, under "innovation," ABI Research examined the vendors’ UC channel ecosystems, mobility (the ability to offer clients the same user experience on different devices, among other factors), technology partners, the cost of licensing and equipment, the nature of their application development efforts, the range of professional services vendors offer, and the scope of their product portfolios.
Under "implementation," ABI Research scrutinized UC security features, UC system architectures, solution scalability and interoperability, video and telepresence support, and messaging and IP telephony strengths.
To view a chart showing the rankings of the “top ten” firms in this Vendor Matrix, please visit “Unified Communications Vendor Matrix.” Registration on the ABI Research website (free) is required. Access to the rankings and profiles of all companies surveyed is available to clients of ABI Research.
This Vendor Matrix forms part of ABI Research’s Enterprise Communications Research Service.
For a list of all ABI Research Vendor Matrices, please visit Vendor Matrices.
ABI Research provides in-depth analysis and quantitative forecasting of trends in global connectivity and other emerging technologies. From offices in North America, Europe and Asia, ABI Research’s worldwide team of experts advise thousands of decision makers through 40+ research and advisory services. Est. 1990. For more information visit www.abiresearch.com, or call +1.516.624.2500.
About ABI Research
ABI Research is a global technology intelligence firm delivering actionable research and strategic guidance to technology leaders, innovators, and decision makers around the world. Our research focuses on the transformative technologies that are dramatically reshaping industries, economies, and workforces today.
ABI Research提供开创性的研究和战略指导，帮助客户了解日新月异的技术。 自1990年以来，我们已与全球数百个领先的技术品牌，尖端公司，具有远见的政府机构以及创新的贸易团体建立了合作关系。 我们帮助客户创造真实的业务成果。
For more information about ABI Research’s services, contact us at +1.516.624.2500 in the Americas, +44.203.326.0140 in Europe, +65.6592.0290 in Asia-Pacific or visit www.abiresearch.com.
Asia: +65 6950.5670