Implementing Government’s Identity Digitalization into Mainstream Platforms

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By Lucas Stewart | 2Q 2022 | IN-6567

 

DigiLocker Set to Be Accessible Through WhatsApp for Indian Citizens

NEWS


DigiLocker is India’s cloud-based digitization service for the online storage of citizen credentials and documents. DigiLocker provides any resident of India enrolled within the government’s Aadhaar program to access, for example, driver’s licenses, vaccination certificates, insurance documents, vehicle registrations, and academic history directly from the original issuer. Further, it enables citizens to give consent to government agencies that want to query credential issuers about citizen data for verification purposes. India’s Ministry of Electronics and Information Technology has announced that users will be able to access their DigiLocker account through Meta’s WhatsApp as a mechanism to improve access to government services.   

Improved Government Service Access

IMPACT


DigiLocker is currently utilized by citizens through a dedicated smartphone app. Now that it has been integrated into WhatsApp via a quick and simple process using each citizen&rsquo…

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