Implementing Government’s Identity Digitalization into Mainstream Platforms

Subscribe To Read This Insight

By Lucas Stewart | 2Q 2022 | IN-6567


DigiLocker Set to Be Accessible Through WhatsApp for Indian Citizens


DigiLocker is India’s cloud-based digitization service for the online storage of citizen credentials and documents. DigiLocker provides any resident of India enrolled within the government’s Aadhaar program to access, for example, driver’s licenses, vaccination certificates, insurance documents, vehicle registrations, and academic history directly from the original issuer. Further, it enables citizens to give consent to government agencies that want to query credential issuers about citizen data for verification purposes. India’s Ministry of Electronics and Information Technology has announced that users will be able to access their DigiLocker account through Meta’s WhatsApp as a mechanism to improve access to government services.   

Improved Government Service Access


DigiLocker is currently utilized by citizens through a dedicated smartphone app. Now that it has been integrated into WhatsApp via a quick and simple process using each citizen&rsquo…

You must be a subscriber to view this ABI Insight.
To find out more about subscribing contact a representative about purchasing options.