Samsung Struggles with Galaxy Fold and Galaxy Wearable App Issues

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2Q 2019 | IN-5473


Samsung's Bad News


It has not been a great couple of weeks for Samsung. Just a few days before its Galaxy Fold smartphone was to be released, early access users experienced a number of issues with the device, all related to the foldable screen, a quite important part of this new smartphone’s form factor. If that wasn’t enough, Samsung’s Galaxy Wearable app also had troubles communicating with a number of non-Samsung smartphones after an update, with users only seeing a blank white screen. While teething troubles are often expected with new technologies, particularly those as complex as a foldable display, one company experiencing such an onslaught of issues is definitely cause for concern.

Foldable Fails and Wearable Woes


An unknown number of reviewers were provided with the Samsung Galaxy Fold before its release date, some of whom experienced issues in as little as a few hours or days. In some cases, issues were caused by users peeling off the screen’s coating, having thought it was a disposable sc…

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