TfL Figures Demonstrate the Mobile Potential

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2Q 2018 | IN-5130


Mobile Usage Growth Apparent, but Room for Significant Growth Remains


TfL (Transport for London) has long been the leading transport agency for ticketing systems worldwide with many other moving to emulate their system such as the United States, India, Australia, Hong Kong, and China. Recent figures released by TfL have shown that mobile and EMV contactless ticketing is growing and that the opportunity for further growth is present if harnessed correctly.

TfL released figures in April 2018 stating that over half of all journeys completed on TfL’s transportation network were conducted via contactless payments, EMV payment cards or mobile wallet/apps. Further figures released by TfL indicated a growth of 25% YoY between 2016-2017 in Mobile and EMV contactless ticketing adoption. Of these, TfL estimated that 1 in 8 were made by mobile devices using either Apple, Google, or Samsung Pay.

The success of TfL’s and Cubic’s open loop acceptance system has not ...

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