INDEX

TfL Figures Demonstrate the Mobile Potential

by Jonathan O'Flaherty | 2Q 2018 | IN-5130

TfL (Transport for London) has long been the leading transport agency for ticketing systems worldwide with many other moving to emulate their system such as the United States, India, Australia, Hong Kong and China. Recent figures released by TfL have shown that mobile and EMV contactless ticketing is growing and that the opportunity for further growth is present if harnessed correctly. TfL released figures in April 2018 stating that over half of all journeys completed on TfL’s transportation network were conducted via contactless payments, EMV payment cards or mobile wallet/apps. Further figures released by TfL indicated a growth of 25% YoY between 2016-2017 in Mobile and EMV contactless ticketing adoption. Of these, TfL estimated that 1 in 8 were made by mobile devices using either Apple, Google or Samsung Pay. The success of TfL’s and Cubic’s open loop acceptance system has not gone unnoticed with New York, Sydney, Miami and Boston at various stages of establishing open loop ticketing systems on their respective networks. However, the global rise in open loop acceptance is not only driven by London’s success. In the Asia Pacific region India, Hong Kong, and China have been expanding and integrating payment apps into their respective ticketing systems allowing growth in the use of mobile and smart wearables in the ticketing market.

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