AI Solving Pain Points in Telco Networks, but the Path to AI Remains Rocky

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2Q 2018 | IN-5114

 

AI Is the New Necessity in Telco Networks      

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ABI Research’s Artificial Intelligence in Telecom Networks report (AN-2555) explained that a growing number of operators have started integrating AI capabilities into their services. These AI capabilities feature natural language processing, the ability to perform speech recognition, and the provision of automated customer services to customers. At the same time, industry associations, such as the TM Forum and ETSI, have moved to establish working groups around zero touch and automation, finding ways to introduce AI into network deployment and operation.

In the past 2 years, the telecommunications industry has witnessed the emergence of AI. This is mainly driven by several major factors. The increasing complexity in network topology has resulted in laborious network optimizat...

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