Digital Transformation Has Been a Rocky Road
Digital transformation has had a rocky ride over the past three years. While AT&T and Verizon have been very bullish in their plans to re-architecture their networks for a digital services future, momentum on the ground for other Tier One and Tier Two operators appeared more tepid in 2015, 2016, and 2017. The year 2018, however, is proving to be a more optimistic for cloud and virtualization rollouts. At Mobile World Congress (MWC) 2018, Amdocs, Ericsson, Netcracker, and Nokia reported significant increases in digital transformation orders from telcos.
This was underscored by MWC briefings with Telefónica, Orange, and Vodafone. All three operators have a footprint in multiple markets. What is remarkable is their aggressive approach to roll out a consistent business support system (BSS)/operations support system (OSS) digital transformation strategy across all the markets they are in. In the case of Vodafone, it is not just its Vodafone branded networks but also joint venture partners—40 markets in all. Its game plan is not just to stre…
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