Telco Managed Services Get High Tech

by Dimitris Mavrakis | 4Q 2017 | IN-4778

Professional services and systems integration have traditionally been a major revenue driver for telecom infrastructure vendors and is the established model for nationwide network rollouts for the past decade. The managed services market isn’t without its problems though: in many cases, network infrastructure vendors are required to on-board thousands of employees from the host operator organization, leading to a very large workforce that may be made redundant when the rollouts are complete. This has been the case with all vendors worldwide, who have made thousands of managed services employees redundant when hitting financial turmoil.

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