ABI Research conducted an industry survey on transformative technology adoption and attitudes of 455 decision makers, influencers, and implementers in the following verticals: Retail, Healthcare, Logistics, Automotive, Manufacturing, Utilities, Consumer Packaged Goods (CPG), as well as Local, State, and Federal Governments. This report provides a summary of the findings and main conclusions for the utility segment. Questions range from willingness to adopt new technologies, to benefits, the role of telco operators, and sourcing options (in-house versus third-party). Attitudes toward intention to use innovative technologies in the future, adoption drivers and barriers, top most mentioned artificial intelligence applications to be used on smart utilities, key technologies enabling the shift toward smart grid, distributed generation of renewable energy, deployment plans on demand-response optimization solutions, and key investment priority areas were discussed. Separate findings by business size are also included.
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