AI in the Enterprise: Conversational Interfaces

2Q 2017 | Technology Analysis Report | AN-2767 | 28 pages | 4 tables | 1 chart | 8 figures | PDF

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Table of Contents

  • 1. BUILDING INTERFACES FOR THE INTELLIGENT ENTERPRISE
    • 1.1. Executive Summary
    • 1.2. Key Findings and Strategic Recommendations
    • 1.3. Key Market Forecast
  • 2. AI IN THE ENTERPRISE MARKET ASSESSMENT
    • 2.1. Enterprise AI Market Dynamics
    • 2.2. Benefits of AI
  • 3. CONVERSATIONAL INTERFACE USE CASES
    • 3.1. Automation of Enterprise Tasks
    • 3.2. Enabling Enterprise Self-Service
    • 3.3. Increased Engagement
  • 4. IMPLEMENTING ML FOR CONVERSATIONAL INTERFACES
    • 4.1. Machine Learning
    • 4.2. Chatbots and Automation Scripts
    • 4.3. Virtual Assistants
  • 5. QUANTIFYING THE ENTERPRISE AI AND CONVERSATIONAL INTERFACE OPPORTUNITY
    • 5.1. Momentum Builds for the Chatbot Developer Community
  • 6. ECOSYSTEM VENDOR HIGHLIGHTS FOR ENTERPRISE CONVERSATIONAL INTERFACES
    • 6.1. AI Acquisitions, Mergers, and Acqui-hires
    • 6.2. Vendor Profiles


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