A wide range of occupations requires specialized equipment, such as scrubs for medical professionals working in urgent care, or protective eyewear for engineers in manufacturing. While the market has seen how devices like Google Glass can introduce new capabilities in healthcare – telepresence, remote patient monitoring, over-the-should style coaching – a wide range of wearable productivity applications purpose built for the enterprise have since started to surface.
But as determinants of success surrounding new and emerging mobile product categories such as wearables continue to shift – focusing less on the device ecosystem (Android, iOS), and more on the ecosystem of devices (IoT, IoE) – it will be critical that companies cultivate a capacity to connect the digital and physical worlds, as well as the content and content creation tools to support the transition. The fundamental difference between the consumer and enterprise contexts is that the current cohort of consumer applications are positioned around the marginal (and subjective) value of convenience, while in the enterprise they’re viewed as a tool.
This research analysis examines what ABI Research considers to be the most significant trends and developments related to enterprise wearable tech in industrial and field service markets. The first section includes the conceptual framework supporting the research, as well as the features, functions, and form factors fit for use in industrial and field service settings. The second section consists of updated and refined forecasts, broken down by wearable device type, ASP, end-user channel, and market vertical (Education; Healthcare; Warehouse and Manufacturing; Government and Military; Retail, Commerce, and Marketing; Transportation; Field Services). The final section provides a high-level assessment of a number of relevant vendors to exemplify the different parts of the value chain.