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This report looks at indoor location technologies from a retailer's perspective. The report considers 4 major pillars of customer engagement for bricks and mortar retailers; customer analytics, mobile, loyalty and creating an exciting in-store customer experience. This report illustrates how indoor location technology can significantly improve on existing approaches as well as being as supporting a huge range of secondary benefits such as staff management, dynamic pricing, advertising and cross channel sales. The report also looks at new indoor location technologies and trends that will have a big impact on how retailers engage with customers through their mobile over the next 5 years.