Not since the start of the user generated content and online video “revolution” has the phrase “Wild West” gotten used so frequently to describe the current state of a market, but it is rather apropos when considering where the IoT and IoE market is today and where it’s going. Forecasts are vast and the excitement surrounding the market is electric, but a number of issues remain before these visions truly come to fruition.
Service providers (defined as pay TV operators and ISPs) will play a pivotal role as first point of contact, educator, and implementer of many of these connected devices and services. Home security, energy management, and automation are currently value added services for these operators but in time these touch-points will lead to greater opportunities for forging deeper relationships with customers that extend beyond core services.
To examine part of this potential this report takes a wide-angle view of the increasingly connected world and how the service providers fit into this evolving market – discussing topics that start with the physical networking layers, moving up into the software stack and services that address interoperability issues, and driving towards a possible future of the “smart home”. The report also explores the potential relationships consumer electronics companies could forge with these operators to create a more cohesive and unified connected home experience.