Fixed and Mobile telco’s are starting to take a particular interest in “Converged Operations.” Converged Operations is taking place in “Fixed and Mobile” operations as well as “IT and Telecom” operations:
• In Fixed and Mobile Converged Operations a holistic approach to managing network assets, personnel, network processes and tools can help the telco achieve its goals of streamlining standalone 3G, 4G, DSL, fiber-optic networks into Hybrid Networks that can support the delivery of bundled and convergent services as well as a reduced operational expenditure.
• Implementing an IT and Telecom Converged Operations platform enables the telco to secure additional revenue enhancement by supporting new revenue streams such as enterprise and consumer cloud services, Machine-to-Machine services and vertical market development such as eHealth monitoring and educational services. Tightly integrating IT and Telco operations into a single, seamless process can help to deliver operational excellence that directly contributes to the Customer Experience.