Future of Voice and Messaging – WebRTC and Telco APIs Image

Future of Voice and Messaging – WebRTC and Telco APIs

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Web Real Time Communication (WebRTC) is the newest open source technology that delivers high quality and flexible audio and video capability to the desktop web browser and soon to the mobile browser.

This report looks upon various elements surrounding WebRTC such as the strengths, weaknesses, opportunities, and threats in the market as well as detailing the important impacts this technology has on the telecom ecosystem and how the different carriers integrate WebRTC.

The report also provides recommendations to operators, telecom equipment manufacturers, and application developers as they prepare for the mobile market which will reach 4.7 billion WebRTC capable mobiles by 2018.

Table of Contents

  • 1. EXECUTIVE SUMMARY
  • 2. BACKGROUND OF WEBRTC
  • 3. SWOT ANALYSIS OF THE TECHNOLOGY
    • 3.1. Strengths
    • 3.2. Weaknesses
      • 3.2.1. Security Concerns
      • 3.2.2. WebRTC to Mobile Devices
      • 3.2.3. Apple iOS and Microsoft Windows Phone
    • 3.3. Opportunities
      • 3.3.1. Global IP Solution Media Engine Development and Maintenance
      • 3.3.2. WebRTC Implementation
      • 3.3.3. WebRTC Server Hosting
      • 3.3.4. WebRTC Consulting
      • 3.3.5. Opportunities
      • 3.3.6. Infrastructure Equipment Providers
      • 3.3.7. Application Developers
    • 3.4. Threats
      • 3.4.1. Communications Service Providers
      • 3.4.2. Roadblocks
      • 3.4.3. Ignoring WebRTC
  • 4. IMPACT ON CARRIERS
    • 4.1. AT&T
    • 4.2. Telefónica
    • 4.3. Deutsche Telekom
  • 5. IMPACT ON THE TELECOM ECOSYSTEM
    • 5.1. Impact on OTT Players
    • 5.2. Impact on Call Centers and Service Industries
  • 6. FORECASTS
  • 7. SUMMARY AND RECOMMENDATIONS
    • 7.1. Overall Summary
    • 7.2. Recommendation for Operators
    • 7.3. Recommendation for Telecom Equipment Manufacturers
    • 7.4. Recommendation for Application Developers
  • 8. EXAMPLES OF APPLICATION DEVELOPERS
    • 8.1. Teledini
      • 8.1.1. Teledini WebRTC - Click to Communicate
      • 8.1.2. Value Proposition and Offering Highlights
      • 8.1.3. Teledini Architecture
      • 8.1.4. CallerIQ Contact Management
      • 8.1.5. DecisionEngine
      • 8.1.6. Teledini Claims
      • 8.1.7. Comments
    • 8.2. Bistri
    • 8.3. Twelephone
    • 8.4. NetDev
      • 8.4.1. NetDev Claims
      • 8.4.2. NetDev Solutions
      • 8.4.3. NetDev Outlook
  • 9. INFRASTRUCTURE PROVIDERS
    • 9.1. Alcatel-Lucent
      • 9.1.1. IMS and WebRTC Border Controller
      • 9.1.2. Operator Value Proposition
    • 9.2. Ericsson
      • 9.2.1. WebRTC Sub-optimal for Mobile Devices
      • 9.2.2. Web Communications Gateway
    • 9.3. Weemo
      • 9.3.1. Weemo Solutions
      • 9.3.2. Weemo Claims
    • 9.4. ShoreTel
      • 9.4.1. Summary of Value Proposition Highlights
      • 9.4.2. ShoreTel Solutions
      • 9.4.3. ShoreTel Claims
    • 9.5. Avaya
      • 9.5.1. Avaya Solution
      • 9.5.2. Avaya Claim
    • 9.6. Radvision
    • 9.7. W3C
  • 10. DEFINITIONS

Tables

  1. Mobile Subscriptions by Technology, World Markets, Forecast: 2013 to 2018
  2. Mobile End Users Installed Base by Technology, World Markets, Forecast: 2013 to 2018
  3. Definitions

Charts

  1. Mobile Subscriptions by Technology, World Markets, Forecast: 2013 to 2018
  2. Mobile End Users Installed Base by Technology, World Markets, Forecast: 2013 to 2018

Figures

  1. WebRTC Reference Architectures
  2. Teledini SaaS Architecture
  3. NetDev - Drum Illustration
  4. Alcatel-Lucent - IMS and WebRTC Components
  5. Alcatel-Lucent - IMS WebRTC in the Network
  6. Ericsson Web Communication Solution
  7. Weemo Integration
  8. ShoreTel Architecture