Will T-Mobile Really Pocket the Change?

by Jake Saunders, Marina Lu

On May 9, 2012, a number of T-Mobile customers had an unpleasant surprise on their doorstep as T-Mobile UK informed its customers it would increase the fee on its pricing plans as a result of rising costs in its underlying operations. While the price increase of 3.7% is lower than the RPI for the previous 12 months, the increase will come as a shock to many customers who have come to expect either long term declining telecom tariffs or at least stable ones.

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