It is easy to dismiss the waning fortunes of Nokia as a passing market trend, but consider: this implosion has real ramifications for the average user. In Europe, we have been wedded to the Symbian OS for so long that people are in state of collective post-partum blues. We compare the OS to its major competitors and we become disappointed. When we try other phones the different structure and function of the OS baffles us. What are we to do?