INDEX

US Business Customers: Mobile Devices, Features, Applications, Adoption and Interests: 4Q 2010 US Survey Results by Operator: AT&T, Verizon, Sprint, T-Mobile

ABI Research conducts a yearly survey update on US mobile business customer adoption, usage, interest and preference profiles of mobile devices and services. The data presented are for survey analysis conducted in December 2010 and segmented by mobile phone operator. Operators considered in this study are AT&T, Verizon, Sprint, T-Mobile and "all others".

Respondent statistics are provided in areas of:
- Mobile device adoption: smartphones, media tablets, netbooks, laptops, device brand
- Mobile phone feature adoption and interests
- Mobile broadband adoption: prepaid/postpaid, MB limit, duration, operator
- Corporate and personal liable devices: handsets, media tablets, netbooks, laptops
- Corporate and personal liable device service plans: handsets, media tablets, netbooks, laptops
- Application adoption: Personal/business use - Social networking, entertainment, productivity, utilities, etc
- Business application adoption - security, unified calling/messaging, business intelligence, collaboration apps, industry/vertical specific apps, etc
- Augmented reality app interest
- Voice and data services adoption, usage and spending
- Business and personal use distribution by service type
- Mobile operator choice: voice and mobile broadband plans
- Mobile phone malware concern profile
- Mobile device management adoption and interests

Table of Contents

  • Methodology

Charts

  1. Mobile Phone Usage
  2. Number of Mobile Phones Used on a Regular Basis
  3. Ways in Which Multiple Mobile Phones are Used (among those with more than one)
  4. Way in Which Mobile Phone is Used
  5. Mobile Phone Service Provider
  6. Brand of Mobile Phone Used Most Often for Business Reasons
  7. Method of Obtaining Mobile Phone
  8. Is Mobile Phone a Smartphone?
  9. Summary: Average Voice Minutes Used Per Month
  10. Type of Mobile Phone Service Plan
  11. Summary: Average Monthly Mobile Phone Service Cost
  12. Interest in Doing Entertainment Activities on Mobile Phone
  13. Entertainment Activities Already Done on Mobile Phone
  14. Interest in Having Services/Features on Mobile Phone
  15. Features/Services Already on Mobile Phone
  16. Services Used with Mobile Phone
  17. Frequently-used Mobile Phone Features (once a day or more often)
  18. Type of Mobile Phone Service Most Important for Business Purposes
  19. Percent of Monthly Mobile Voice Use for Business Purposes
  20. Percent of Monthly Text Messaging Use for Business Purposes
  21. Percent of Monthly Mobile Web Browsing for Business Purposes
  22. Number of Applications Downloaded to Mobile Phone in Past Year
  23. Approximate Amount Spent on Mobile Phone Applications in Past Year
  24. Approximate Percent of Downloaded Applications That Were Free
  25. Types of Applications on Current Mobile Phone
  26. Most Frequently-used Applications (among those with more than five applications on their mobile phone)
  27. Business-focused Applications on Current Mobile Phone
  28. Interest in Augmented Reality Apps for Business Purposes
  29. Other Mobile Devices Used
  30. How Laptop Computer is Used
  31. How Laptop Computer Was Obtained
  32. Cellular Mobile Broadband Plan for Laptop?
  33. Type of Cellular Mobile Broadband Plan for Laptop
  34. Duration of Cellular Mobile Broadband Plan for Laptop
  35. Size of Cellular Mobile Broadband Plan for Laptop
  36. Provider of Cellular Mobile Broadband Service for Laptop
  37. Type of Cellular Mobile Broadband Service Plan for Laptop
  38. How Netbook Computer is Used
  39. How Netbook Computer was Obtained
  40. Cellular Mobile Broadband Plan for Netbook?
  41. Type of Cellular Mobile Broadband Plan for Netbook
  42. Duration of Cellular Mobile Broadband Plan for Netbook
  43. Size of Cellular Mobile Broadband Plan for Netbook
  44. Provider of Cellular Mobile Broadband Service for Netbook
  45. Type of Mobile Cellular Broadband Plan for Netbook
  46. How Media Tablet is Used
  47. How Media Tablet was Obtained
  48. Cellular Mobile Broadband Plan for Media Tablet
  49. Type of Cellular Mobile Broadband Plan for Media Tablet
  50. Duration of Cellular Mobile Broadband Plan for Media Tablet
  51. Size of Cellular Mobile Broadband Plan for Media Tablet
  52. Provider of Cellular Mobile Broadband Service for Media Tablet
  53. Type of Mobile Cellular Broadband Plan for Media Tablet
  54. Access to Corporate or Customer Information Not Available to Public: From Mobile Phone?
  55. Method of Accessing Corporate and Customer Data from Mobile Phone
  56. Access to Corporate or Customer Information Not Available to Public: From Laptop?
  57. Access to Corporate or Customer Information Not Available to Public: From Netbook?
  58. Access to Corporate or Customer Information Not Available to Public: From Media Tablet?
  59. Level of Concern about Possibility of Viruses & Other Malware Attacking Mobile Phone
  60. Interest in Device Content Security Services for Mobile Phone (Net: Extremely or Very Interested)
  61. Device Content Security Services Already on Mobile Phone
  62. Organization Size
  63. Primary Industry of Organization
  64. Are You Self-employed?
  65. Occupation/Job Function
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Research Information

  • Price Log in to view pricing
  • Publish Date 2Q 2011
  • Research Type Report
  • Code SU-1934
  • Pages 176
  • Charts 65
  • File Formats PDF Powerpoint

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