Managed Services for Mobile Operators

Over the past few years, mobile network operators have increasingly outsourced operations to service providers. This market is currently about US$25 billion annually. Approximately half of mobile network operator outsourcing is for IT managed services. The main focus of the report will be network managed services and the report will briefly look at the mobile network operators outsourcing IT managed services. This report will look at global opportunities by region, with managed services revenue forecasts through 2017, by region and vendor. The report will also look at trends (such as increased dependence on global network operations centers), vendor strategies, major contracts, and tools to support managed services.

Table of Contents

  • Top Line Forecast
  • Drivers
  • Inhibitors
  • Market Share
  • Summary and Strategic Recommendations
  • 1. EXECUTIVE SUMMARY
    • 1.1. Overview
    • 1.2. Key Market Drivers
    • 1.3. Key Market Challenges
    • 1.4. Services for Mobile Operators
    • 1.5. Network Managed Services Forecast
    • 1.6. Summary
  • 2. OVERVIEW OF MANAGED SERVICES
    • 2.1. What Are Managed Services?
    • 2.2. Types of Managed Services
    • 2.3. Network-related Services
    • 2.4. IT-related Services
    • 2.5. Hosting
    • 2.6. Systems Integration
    • 2.7. Enhanced Telecom Operations Map
    • 2.8. Summary
  • 3. OPERATORS' PERSPECTIVE
    • 3.1. Present Mode of Operation
    • 3.2. Reasons for Migrating to Managed Services
    • 3.3. Managed Services Business Models
    • 3.4. Defining the Managed Services Contract
    • 3.5. Key Performance Indicators
    • 3.6. Key Requirements for Successful Managed Services
    • 3.7. Managed Services Challenges
  • 4. KEY VENDORS IN IT MANAGED SERVICES
    • 4.1. Overview
    • 4.2. Top 10 IT Services Vendors
    • 4.3. Accenture
    • 4.4. Computer Sciences Corporation
    • 4.5. Fujitsu
    • 4.6. Hewlett-Packard
    • 4.7. IBM
  • 5. KEY VENDORS IN NETWORK MANAGED SERVICES
    • 5.1. Alcatel-Lucent
    • 5.2. Ericsson
    • 5.3. Huawei Technologies
    • 5.4. Nokia Siemens Networks
    • 5.5. ZTE
  • 6. OTHER MANAGED SERVICES VENDORS
    • 6.1. Amdocs
    • 6.2. Comptel
    • 6.3. Intec Telecom Systems
    • 6.4. CSG Systems International
    • 6.5. Sandvine
  • 7. REGIONAL TRENDS FOR MANAGED SERVICES
    • 7.1. Developed Markets
    • 7.2. Emerging Markets
    • 7.3. Asia-Pacific
    • 7.4. North America
    • 7.5. Latin America
    • 7.6. Europe
    • 7.7. Middle East and Africa
    • 7.8. Conclusions
  • 8. GLOBAL SERVICE DELIVERY
    • 8.1. Accenture
    • 8.2. Alcatel-Lucent
    • 8.3. Amdocs
    • 8.4. Comptel
    • 8.5. Ericsson
    • 8.6. Huawei
    • 8.7. Nokia Siemens Networks
    • 8.8. ZTE
  • 9. MANAGED SERVICES 2.0
    • 9.1. Other Innovations in Managed Services
      • 9.1.1. Energy Managed Services
      • 9.1.2. Broadcast Managed Services
  • 10. MARKET FORECASTS
    • 10.1. Total Addressable Market
    • 10.2. Forecast Methodology
    • 10.3. Network Managed Services Regional Forecast
    • 10.4. Network Managed Services Forecast by Vendor
    • 10.5. Market Shares for Network Managed Services
  • 11. CONCLUSIONS AND RECOMMENDATIONS
    • 11.1. Recommendations
  • 12. COMPANY DIRECTORY
  • 13. ACRONYMS
    • 13.1. Scope of Study
    • 13.2. Sources and Methodology
    • 13.3. Notes

Tables

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  1. Top 10 IT Services Vendors, 2011
  2. Managed Services Network Contract Announcements, Global, through 4Q 2011

Charts

  1. Managed Network Services Revenue, Worldwide Forecast: 2012 to 2017
  2. Network Managed Services Market Shares, 2011
  3. Network Managed Services Market Shares, 2017
  4. Managed Network Services Revenue
  5. IT Managed Services Market Shares
  6. Network Managed Services Market Shares
  7. Alcatel-Lucent Services Revenues
  8. Ericsson Services Revenues
  9. Huawei Services Revenues
  10. NSN Services Revenues
  11. Managed Network Services Revenue
  12. Managed Network Services Revenue
  13. Managed Network Services Market Shares
  14. Managed Network Services Market Shares
  15. Managed Network Services Market Shares