INDEX

Enterprise Smartphones: Android, iPhone, BlackBerry, Symbian, Windows, webOS

What makes a smartphone an "enterprise smartphone"? Is it the OS? Is it the device's features? Is it the applications? Is it related to device management and security? ABI Research believes that the enterprise smartphone is defined by a combination of capabilities that can be customized to address both end-user and IT needs. These can vary by occupation, vertical and even by size of business. To this end, enterprise smartphones require inputs from companies that span the mobile and IT ecosystems including handset manufacturers, OS vendors, chipset vendors, mobile operators, traditional enterprise application providers and mobile-focused application providers.

This study examines the important characteristics of enterprise smartphones and the ecosystem players that create value for businesses with these devices. Central to the smartphone, and the nexus for all smartphone capabilities, is the operating system. This report not only offers a critical review across eight major OS categories for the business market but also provides forecasts for enterprise adoption of smartphones by OS for each region, including shipments and the business customer installed base.

Also provided are data on shipments and installed base by size of business and 12 important verticals for the North American, Western Europe, and Asia Pacific markets.

Table of Contents

  • Executive Brief: Top-Line Forecast
  • 1. Executive Summary
    • 1.1. Introduction
    • 1.2. Report Coverage
    • 1.3. Smartphone Definition
    • 1.4. Overview of Market
    • 1.5. Drivers and Inhibitors of Smartphone Adoption in the Enterprise
      • 1.5.1. Drivers
      • 1.5.2. Inhibitors
    • 1.6. Forecasts
      • 1.6.1. Enterprise Smartphone Shipments
        • 1.6.1.1. By Operating System
        • 1.6.1.2. By Region
      • 1.6.2. Enterprise Smartphone Installed Base
        • 1.6.2.1. By Operating System
        • 1.6.2.2. By Region
      • 1.6.3. Enterprise Smartphone Shipments and Installed Base by Size of Business
  • 2. Future of Enterprise Applications - Beyond E-Mail
    • 2.1. Applications Are the Differentiator and the Enabling Technology
    • 2.2. Enterprise Smartphone Killer Apps
      • 2.2.1. E-mail - The Original Killer Smartphone App
      • 2.2.2. Mobilization of Enterprise Software Applications
      • 2.2.3. Unified Communications/Collaboration Tools
      • 2.2.4. Browser Solutions
      • 2.2.5. Cloud Computing
      • 2.2.6. Downloadable Apps
  • 3. Smartphone Security Issues
    • 3.1. Smartphone Security Concerns
      • 3.1.1. Malware
        • 3.1.1.1. Trojan Horses
        • 3.1.1.2. Worms
        • 3.1.1.3. Spyware
        • 3.1.1.4. Spam
      • 3.1.2. Vectors
    • 3.2. Solutions
      • 3.2.1. Anti-Virus Software
      • 3.2.2. Firewalls and Mobile VPNs
      • 3.2.3. Sandboxes
      • 3.2.4. Encryption
      • 3.2.5. Remote Control
      • 3.2.6. Filtering
      • 3.2.7. Firmware
      • 3.2.8. Signed Certificates
      • 3.2.9. Biometrics
    • 3.3. Policy Management - Corporate Liable/Personal Liable
  • 4. Key Industry Players
    • 4.1. Smartphone Ecosystem
    • 4.2. Device Vendors
      • 4.2.1. Apple
      • 4.2.2. HP/Palm
      • 4.2.3. HTC
      • 4.2.4. Motorola
      • 4.2.5. Nokia
      • 4.2.6. RIM
      • 4.2.7. Samsung
    • 4.3. Operating System (OS) Vendors
      • 4.3.1. Android
      • 4.3.2. BlackBerry
      • 4.3.3. iOS (aka iPhone OS)
      • 4.3.4. Palm webOS
      • 4.3.5. Symbian
      • 4.3.6. Windows Mobile
      • 4.3.7. Other Operating Systems
    • 4.4. Chipset Vendors
      • 4.4.1. Arm Holdings
      • 4.4.2. Intel
      • 4.4.3. Nvidia
      • 4.4.4. Qualcomm
      • 4.4.5. Samsung
      • 4.4.6. Texas Instruments
    • 4.5. Enterprise Systems Application Vendors
      • 4.5.1. IBM
      • 4.5.2. Microsoft
      • 4.5.3. Oracle
      • 4.5.4. Salesforce.com
      • 4.5.5. SAP/Sybase
    • 4.6. Application Development Vendors
      • 4.6.1. Antenna Software
      • 4.6.2. Formotus
      • 4.6.3. Good Technology
      • 4.6.4. Mobile Distillery
      • 4.6.5. Pyxis Mobile
      • 4.6.6. Quickoffice
      • 4.6.7. Vivido Labs
    • 4.7. Operators
      • 4.7.1. AT&T
      • 4.7.2. Orange
      • 4.7.3. Sprint Nextel
      • 4.7.4. T-Mobile
      • 4.7.5. Verizon Wireless
      • 4.7.6. Vodafone
  • 5. Smartphone OS Feature Review
    • 5.1. Operating System (OS) Vendors
      • 5.1.1. Android
        • 5.1.1.1. Apps
        • 5.1.1.2. Browser
        • 5.1.1.3. Multitasking
        • 5.1.1.4. Security/Device Management
        • 5.1.1.5. Other Considerations
          • 5.1.1.5.1. Development/Applications
      • 5.1.2. Apple iOS
        • 5.1.2.1. Apps
        • 5.1.2.2. Browser
        • 5.1.2.3. Multitasking
        • 5.1.2.4. Security/Device Management
        • 5.1.2.5. Other Considerations
          • 5.1.2.5.1. Development/Applications
      • 5.1.3. BlackBerry
        • 5.1.3.1. Apps
        • 5.1.3.2. Browser
        • 5.1.3.3. Multitasking
        • 5.1.3.4. Security/Device Management
        • 5.1.3.5. Other Considerations
          • 5.1.3.5.1. Development/Applications
      • 5.1.4. Palm webOS
        • 5.1.4.1. Apps
        • 5.1.4.2. Browser
        • 5.1.4.3. Multitasking
        • 5.1.4.4. Security/Device Management
        • 5.1.4.5. Other Considerations
          • 5.1.4.5.1. Development/Applications
      • 5.1.5. Symbian
        • 5.1.5.1. Apps
        • 5.1.5.2. Browser
        • 5.1.5.3. Multitasking
        • 5.1.5.4. Security/Device Management
        • 5.1.5.5. Other Considerations
          • 5.1.5.5.1. Development/Applications
      • 5.1.6. Windows Phone 7
        • 5.1.6.1. Apps
        • 5.1.6.2. Browser
        • 5.1.6.3. Multitasking
        • 5.1.6.4. Security/Device Management
        • 5.1.6.5. Other Considerations
          • 5.1.6.5.1. Development/Applications
  • 6. Market Forecasts
    • 6.1. Methodology
    • 6.2. Market Leaders Summary
      • 6.2.1. Apple
      • 6.2.2. Android
      • 6.2.3. BlackBerry
    • 6.3. Shipments by Operating System
      • 6.3.1. World wide
      • 6.3.2. North America
      • 6.3.3. Western Europe
      • 6.3.4. Asia-Pacific
      • 6.3.5. Eastern Europe
      • 6.3.6. Latin America
      • 6.3.7. Middle East and Africa
    • 6.4. Installed Base by Operating System
      • 6.4.1. Worldwide
      • 6.4.2. North America
      • 6.4.3. Western Europe
      • 6.4.4. Asia-Pacific
      • 6.4.5. Eastern Europe
      • 6.4.6. Latin America
      • 6.4.7. Middle East and Africa
    • 6.5. By Size of Business
      • 6.5.1. Worldwide
      • 6.5.2. North America
      • 6.5.3. Western Europe
      • 6.5.4. Asia-Pacific
    • 6.6. By Industry Vertical
      • 6.6.1. Worldwide
      • 6.6.2. North America
      • 6.6.3. Western Europe
      • 6.6.4. Asia-Pacific
  • 7. Company Directory
  • 8. Acronyms

Charts

  1. Enterprise Smartphone Shipments by Region World Markets, Forecast: 2009 to 2015
  2. Enterprise Smartphone Market Share by Operating System World Markets: 2010
  3. Smartphone Shipment Market Share by Vendor, World Markets: 2Q 2010
  4. Enterprise Smartphone Shipment Market Share by Operating System, World Markets: 2010
  5. Enterprise Smartphone Shipments by Operating System, World Markets, Forecast: 2009 to 2015
  6. Enterprise Smartphone Installed Base by Operating System, World Markets, Forecast: 2009 to 2015
  7. Enterprise Smartphone Shipments by Region, World Markets, Forecast: 2009 to 2015
  8. IBM Global CIO Survey, 2009 (n=2,350)
  9. Market Share vs. Number of Devices per OS vs. Number of Device Manufacturers, World Markets: 2010

Figures

  1. Smartphone Ecosystem
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Research Information

  • Price Log in to view pricing
  • Publish Date 3Q 2010
  • Research Type Research Report Report
  • Code RR-ESP-10
  • Pages 94
  • Tables 60
  • Charts 16
  • File Formats Excel PDF Powerpoint