Enterprise Social Media and Content Management Systems

The enterprise social collaboration platforms and services market is gaining momentum as these tools are emerging as a viable alternative to legacy collaboration platforms, such as email, which exist in silos today. The primary goal of the social enterprise is to achieve an integrated, coherent, and flexible functioning and development of organizations, making them more agile and capable of facing a highly dynamic business environment. Many organizations have gone beyond the initial experimentation stage to implement these tools in earnest in order to resolve specific business issues. This report analyzes the market growth for enterprise collaboration services across two implementation scenarios - premises and the cloud. It offers quantitative and qualitative analysis of the impact of enterprise mobility on social platforms as organizations seek to mobilize their collaboration apps. The report offers comprehensive quantitative data on the market size and forecasts by key geographic regions, vertical and horizontal markets, and device type. It also offers an exhaustive analysis of the competitive landscape and key vendor differentiation strategies.

Table of Contents

  • Enterprise Social Collaboration Market
  • 1. EXECUTIVE SUMMARY
    • 1.1. Social Collaboration in the Enterprise
    • 1.2. The Relevance of Social Collaboration
    • 1.3. The Evolution of Social Collaboration Platforms
    • 1.4. Consumerization of the Enterprise
    • 1.5. Goals of Enterprise Social Collaboration
    • 1.6. Looking Beyond Email
    • 1.7. Social Collaboration Not a Strategy by Itself, but an Enabler
    • 1.8. Social Collaboration and Content Management
    • 1.9. Synchronous Social Collaboration
    • 1.10. Social Collaboration in the Mobility Context
    • 1.11. The Business Case for Social Collaboration Platforms
    • 1.12. Social Collaboration and Analytics
    • 1.13. Cloud- Versus Premises-based Social Collaboration
    • 1.14. Social CRM
    • 1.15. Mobile Unified Communications and Social Networking, a High Priority for Enterprises
    • 1.16. SharePoint and the Rest
    • 1.17. Market Fragmentation
    • 1.18. Definition and Scope
  • 2. MARKET ISSUES
    • 2.1. Defining Social Collaboration
    • 2.2. Document Discovery and Connecting People
    • 2.3. Intranet Vs. Extranet
    • 2.4. Security and Compliance
    • 2.5. Social Analytics
    • 2.6. Social Mobile Enterprise
    • 2.7. Market Drivers
    • 2.8. Market Challenges
  • 3. REVENUE FORECASTS
    • 3.1. Market Growth
    • 3.2. Forecast Methodology
    • 3.3. Revenue and Demand Forecasts
    • 3.4. Key Vertical Markets for Enterprise Social Collaboration Platforms
    • 3.5. Social Collaboration on Mobile Devices
  • 4. ENTERPRISE SOCIAL COLLABORATION COMPETITIVE LANDSCAPE AND VENDOR STRATEGIES
    • 4.1. Social Collaboration Competitive Landscape
    • 4.2. Vendor Profiles
    • 4.3. Alfresco
    • 4.4. blueKiwi
    • 4.5. BroadVision
    • 4.6. EMC Documentum
    • 4.7. Ektron
    • 4.8. IBM Corporation
    • 4.9. Igloo Software
    • 4.10. Jive Software
    • 4.11. Microsoft Corporation
    • 4.12. MindTouch
    • 4.13. Moxie Software
    • 4.14. Mzinga
    • 4.15. NewsGator
    • 4.16. O3Spaces
    • 4.17. OpenText
    • 4.18. Socialtext
    • 4.19. Telligent
    • 4.20. Tibco
    • 4.21. Yammer
  • 5. COMPANY DIRECTORY
  • 6. ACRONYMS
  • 7. LINKS TO RELATED RESEARCH
    • 7.1. Sources and Methodology
    • 7.2. Notes

Charts

  1. Total Enterprise Collaboration Market by Users and by Type of Implementation, World Market, 2011 to 2016
  2. Total Enterprise Collaboration Market by Number of Seats and Type of Implementation
  3. Total Enterprise Collaboration Market by Revenue and Type of Implementation
  4. Enterprise Social Collaboration Market by Users by Geographic Region
  5. Enterprise Social Collaboration Market by Revenue by Geographic Region
  6. Enterprise Social Collaboration Market by Users and Type of Implementation - Intranets vs Extranets
  7. Enterprise Social Collaboration Market by Users by Vertical Markets
  8. Enterprise Social Collaboration Market by Revenue by Vertical Markets
  9. Enterprise Social Collaboration Market by Average Number of Social Interactions per Month
  10. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  11. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  12. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  13. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  14. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  15. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  16. Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  17. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  18. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  19. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  20. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  21. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  22. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  23. Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business

Figures

  1. Enterprise Social Collaboration Platforms, World, 2011
  2. Enterprise Social Collaboration Evolution, World, 2011
  3. The Social CRM Process, World, 2011
  4. Evolution of Social Collaboration Platforms, World, 2011
  5. Enterprise Social Collaboration Market by Number of Seats and Implementation Type - Intranets vs. Extranets, World Market, 2011 to 2016
  6. Enterprise Social Collaboration Market by Type of Interactions - Desktop vs. Mobile, World Market, 2011 to 2016
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Research Information

Price
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Publish Date
4Q 2011
Code
RR-EMSN-11
Research Type
Research Report Report
Pages
43