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Webinar: How IoT Drives Field Service Transformation

Date: November 4, 2020
Time: 10:00 a.m. CET/5:00 a.m. (U.S. Eastern)

The IoT is streamlining and optimizing field service work on every level. Connected equipment with the right sensors are dramatically improving field service teams’ performance, enhancing end-user operations and improving customer satisfaction.

Join experts from ABI Research and PTC for this valuable discussion on November 4th on Reducing Field Service Costs through the IoT.  Hear in detail how the IoT is driving digital transformation of field services by enabling: 

  • Remote diagnosis and repair that minimizes truck rolls and better prepares technicians to maximize first-time-fix rates when an on-site visit is required
  • Better reporting and data quality that improves SLAs and reduces the costs of service delivery and service parts inventory
  • Improved customer and workforce satisfaction by minimizing unplanned equipment failures, downtime, and technician time-on-site

Speakers:
Dan Shey - Vice President, Enabling Platforms at ABI Research
Jonathan Kadane - Director of Marketing; IoT Smart Connected Products at PTC

Click here to register for this discussion.

Read the ABI Insight


This Week's ABI Insights

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Facebook Connect 7 Highlights: AR Focused

At this year’s Facebook Connect annual conference, the company made several announcements regarding its latest plans and progress in Augmented Reality (AR) and Virtual Reality (VR) strategy. 

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Amazon Puts Sidewalk in Echo, Ring, and Car Devices, Pushing from Smart Home to Smart City

With Sidewalk, Amazon has the best shot at building a low-power, low-cost LPWA network at huge scale.

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Operators Need to Provide More Than Connectivity as Broadband Markets Saturate

While better connectivity could be a focus for emerging markets, broadband homes in mature markets are widely adopting Internet of Things (IoT) devices. 

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Driver Monitoring Systems: Key Takeaways and Further Developments

COVID-19 has affected the automotive industry considerably, and while programs that were already in development have not been affected, OEMs' roadmap activities that were in the plan to start within the next few years have been postponed indefinitely. 

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What Happens to Shared Mobility When Consumers Shun Shared Spaces?

In the longer term, ride-hailing companies must consider how they can maintain their share of the overall mobility mix, accommodating consumer and government concerns over confined shared spaces, with the ultimate question being whether or not ride-hailing vendors can achieve their historical levels of trips under the current market conditions.

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Featured News

 
David McQueen
David McQueen
Research Director

New 5G Smartphone Teardowns Confirm Benefits of Radio System Integration and Affirm mmWave Module Use in Ultra-Thin Foldable Designs

ABI Research using the teardown expertise of System Plus Consulting, unpacked two 5G smartphones to confirm that smartphone OEMs are extending fully integrated modem-RF system designs to support 5G and LTE implementations over their flagship devices. The teardowns analysis shows that Qualcomm’s RFFE system design covers both sub-6 Gigahertz (GHz) and Millimeter Wave (mmWave) 5G options, as well as LTE frequency bands, which will enable OEMs to efficiently and cost-effectively integrate 5G with 3G/4G into complex form factors. Such a fully integrated modem-RF system design is vital to drive wider adoption of 5G beyond the traditional smartphone market.

Of particular interest in these teardowns is the use of mmWave modules, which are showing signs of increasing adoption as they aim to reach markets beyond North America. The use of these modules will be even more crucial for enabling new and complex form factor designs, such as foldable phones, to support mmWave access,” states David McQueen, Research Director.

Read more.
 
Johanna Alvarado
Johanna Alvarado
Senior Analyst

In-Building Wireless Infrastructure and the Rollout of 5G indoors will Exceed Revenues of US$16 Billion by 2025

Distributed Antenna Systems (DASs) have become a vital component for in-building cellular coverage, especially in the U.S. and Asian markets. However, many legacy DASs are facing challenges incorporating 5G and increasing the overall capacity of the systems. To overcome these challenges, many Mobile Network Operators (MNOs) are starting to transition from traditional in-building DASs to “5G-Ready” digital Distributed Radio Systems (DRS) due to technical and financial aspects and a smooth transition to 5G. According to a new report published by ABI Research, worldwide revenue for DASs will grow approx. 2.7 times, from US$5,072.9 million in 2019 to US$13.7 billion by 2025. Similarly, the consumer and enterprise small cells will generate a revenue growth of 2.6 times from US$975 million in 2029 to US$2.6 billion by 2025.

With the advent of 5G indoors, flexible solutions with advanced features and capabilities like DRS have gained greater participation in the market. These solutions change the way traditional DASs are designed and implemented due to their simplified and future-proofed architecture,” said Johanna Alvarado, Senior Analyst. “The market opportunity for DRSs will grow in the following years, during which the solution is going to be adopted to address 5G upgrades for legacy DASs, as an overlaid 5G systems, but also as the main indoor wireless solution for all venue sizes. DRSs will be largely adopted to address various wireless applications in the consumer and enterprise markets.”

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Citations

Fingerprint biometric technologies hammered by COVID-19

Electronics 360

In the aftermath of the COVID-19 pandemic, biometric device revenues are expected to drop 22%, or $1.8 billion, to $6.6 billion this year, according to new data from ABI Research. However, the overall biometrics market is expected to rebound in 2021 and continue to grow to reach $40 billion by 2025.

ABI said that new use cases are emerging that will help swing the market back to growth such as enterprise mobility and logical access control using biometrics as part of multi-factor authentication (MFA) for remote workers.

“Current MFA applications for remote workers might well translate into permanent information technology security authentication measures in the long term,” said Dimitrios Pavlakis, digital security industry analyst at ABI. “This will improve biometrics-as-a-service (BaaS) monetization and authentication models down the line.”

Read the full article.

Verizon taps up Nokia for private 5G push

Telecoms.com

ABI Research this week published a new prediction that private cellular network deployments within the enterprise domain will generate equipment revenues of more than US$64 billion by 2030. Admittedly, that figure does not relate only to 5G, but there’s clearly a massive market here.

“These numbers underline the huge momentum that we see for private cellular networks as a key enabler for enterprise digitization,” said Leo Gergs, Research Analyst for 5G Markets at ABI Research. “As enterprises require highly customized deployment solutions, including deterministic and time-sensitive networking, and are governed by strict regulations regarding data protection and network integrity, the deployment of a private cellular network will be their first choice,” he said.

Read the full article.


Upcoming Conferences & Speaking Engagements

Digital Manufacturing Week 2020
Nov. 9, 2020 - Nov. 13, 2020
Online
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IEC 61850 Global 2020
Oct. 28, 2020 - Oct. 29, 2020
Online
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IoT Tech Expo North America
Nov. 4, 2020 - Nov. 6, 2020
Online
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XR USA 2020
Nov. 19, 2020 - Nov. 20, 2020
San Diego, California
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IoT Tech Expo Europe
Nov. 24, 2020 - Nov. 25, 2020
Online
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Smart City & Buildings 2020
Nov. 24, 2020 - Nov. 24, 2020
Online
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Speakers:

Dominique Bonte

The Future of Supply Chain
Nov. 30, 2020 - Dec. 4, 2020
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PrivSec Global
Nov. 30, 2020 - Dec. 3, 2020
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Wearable Technologies Conference 2020
Dec. 10, 2020 - Dec. 12, 2020
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Telematics CEEurope conference & expo
Dec. 15, 2020 - Dec. 15, 2020
Online
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