Enterprise Mobile Data Services and Corporate Information Access by Size of Business

2009 US Survey Results

Survey

This Research Brief presents mobile data services survey results for mobile business customers in the United States, segmented by size of business. Also included are results for methods of corporate data access for handsets and laptops. The survey was conducted in August 2009. Adoption and frequency of use data are shown for:

- Text messaging
- Picture messaging
- Video messaging
- Internet access
- Mobile e-mail
- Instant messaging
- Internet video access
- Video calling
- Video sharing

Supplementing this data are mobile phone usage and spending data, as well as survey respondent demographic data.

Table of Contents

  • Methodology
  • Summary: Mobile Phone Usage
  • Mobile Service Provider
  • Mobile Phone Usage
  • Number of Mobile Phones Used
  • Ways in Which Use Multiple Phones
  • Monthly Minutes Used
  • How Monthly Mobile Phone Bill Is Paid
  • Average Monthly Mobile Phone Service Spend
  • Summary: Services Most Commonly Used with Current Mobile Phone
  • Services Used with Current Mobile Phone
  • Average Frequency of Text Messaging on Mobile Phone
  • Frequency of Using Text Messaging for Business Purposes
  • Summary: Services Most Commonly Used with Current Mobile Phone (Cont’d). Summary: Services Most Commonly Used with Current Mobile Phone (Cont'd)
  • Average Frequency of Picture Messaging on Mobile Phone
  • Average Frequency of Accessing the Internet on Mobile Phone
  • Average Frequency of Using Mobile E-Mail on Mobile Phone
  • Frequency of Using Mobile E-Mail for Business Purposes
  • Summary: Services Less Commonly Used with Current Mobile Phone
  • Average Frequency of Instant Messaging on Mobile Phone
  • Average Frequency of Video Messaging on Mobile Phone
  • Average Frequency of Accessing Videos Through the Internet on Mobile Phone
  • Summary: Access to Corporate & Customer Data from Mobile Devices
  • Mobile Access to Corporate/Customer Information
  • Method of Accessing Corporate/Customer Data from Mobile Phone
  • Summary: Demographics
  • Company Size
  • Industry
  • Occupation
  • Age
  • Anticipated 2009 Personal Annual
  • Pre-Tax Income

Charts

  1. Mobile Phone Service Provider
  2. Mobile Phone Usage
  3. Number of Mobile Phones Used
  4. Ways in Which Use Multiple Phones
  5. Monthly Minutes Used
  6. How Monthly Mobile Phone Bill Is Paid
  7. Average Monthly Mobile Phone Service Spend
  8. Services Used with Current Mobile Phone
  9. Average Frequency of Text Messaging on Mobile Phone
  10. Frequency of Using Text Messaging for Business Purposes
  11. Average Frequency of Picture Messaging on Mobile Phone
  12. Average Frequency of Accessing the Internet on Mobile Phone
  13. Average Frequency of Using Mobile E-Mail on Mobile Phone
  14. Frequency of Using Mobile E-Mail for Business Purposes
  15. Average Frequency of Instant Messaging on Mobile Phone
  16. Average Frequency of Video Messaging on Mobile Phone
  17. Average Frequency of Accessing Videos Through the Internet on Mobile Phone
  18. Access to Corporate/Customer Information from Mobile Phone?
  19. Access to Corporate/Customer Information from Laptop?
  20. Method of Accessing Corporate/Customer Data from Mobile Phone
  21. Company Size
  22. Industry
  23. Occupation
  24. Age
  25. Anticipated 2009 Personal Annual
  26. Pre-Tax Income