Mobile Security and Device Management Services, by US Operator

Summary

This Research Brief presents mobile security and mobile device management survey results for mobile business customers in the United States, segmented by mobile operator. The survey was conducted in August 2009. Results are shown for:

- Level of concern for mobile phone malware security threats
- Interest levels in mobile operator services to protect against mobile phone malware threats
- Mobile phone and laptop banking adoption
- Mobile device management services adoption and interest results

Supplementing this data are mobile phone usage and spending data, as well as survey respondent demographic data.

Table of Contents

  • Methodology
  • Summary: Mobile Phone Usage
  • Number of Mobile Phones Used
  • Ways in Which to Use Multiple Phones
  • Monthly Minutes Used
  • How Monthly Mobile Phone Bill Is Paid
  • Average Monthly Mobile Phone Service Spend
  • Summary: Mobile Security
  • Level of Concerns about Mobile Viruses and Worms
  • Interest in Mobile Operator-Provided Anti-Virus/Malware Service
  • Mobile Banking
  • Summary: Interest in Device Content Security/Synchronization/Other Services
  • Mobile Device Management Service Interests
  • Summary: Demographics
  • Company Size
  • Industry
  • Occupation
  • Age
  • Anticipated 2009 Personal
  • Annual Pre-Tax Income

Charts

  1. Mobile Phone Usage
  2. Number of Mobile Phones Used
  3. Ways in Which to Use Multiple Phones
  4. Monthly Minutes Used
  5. How Monthly Mobile Phone Bill Is Paid
  6. Average Monthly Mobile Phone Service Spend
  7. Level of Concerns about Mobile Viruses and Worms
  8. Interest in Mobile Operator-Provided Anti-Virus/Malware Service
  9. Do You Do Mobile Banking with a Laptop or Your Mobile Phone?
  10. Top 2 Box Interest (rating of 4 or 5 on 5 point scale) in Device Content Security/Synchronization Services
  11. Device Content Security/Synchronization Services (Currently Have)
  12. Company Size
  13. Industry
  14. Occupation
  15. Age
  16. Anticipated 2009 Personal
  17. Annual Pre-Tax Income