Business Customer Netbook and Laptop Analysis

2009 US Survey Results – Verizon, AT&T, T-Mobile, Sprint

Survey

This research brief presents mobile broadband survey results for United States mobile business customers, segmented by US mobile operator. The survey was conducted in August 2009; the results show:

- Adoption of laptop and netbooks
- Interest levels in replacing laptop with netbook
- Personal and business usage
- Laptop broadband access method: Wi-Fi, USB cellular modem, cellular PC Card, embedded cellular modem
- Mobile broadband service provider
- Modem replacement results
- Mobile broadband spending

Supplementing this data are mobile phone usage and spending data, as well as survey respondent demographic data.

Table of Contents

  • Methodology
  • Summary: Mobile Phone Usage
  • Mobile Phone Usage
  • Number of Mobile Phones Used
  • Ways in Which to Use Multiple Phones
  • Monthly Minutes Used
  • How Monthly Mobile Phone Bill Is Paid
  • Average Monthly Mobile Phone Service Spend
  • Laptop and/or Netbook Usage
  • Interest in Replacing Laptop with Netbook
  • Laptop Usage
  • Summary: Mobile Broadband
  • Laptop Wireless Internet Access Methods
  • Mobile Broadband Service Providers
  • Mobile Broadband Device Replacement
  • Monthly Mobile Broadband Service Spend
  • Summary: Demographics
  • Company Size
  • Industry
  • Occupation
  • Age
  • Anticipated 2009 Personal
  • Annual Pre-Tax Income

Charts

  1. Mobile Phone Usage
  2. Number of Mobile Phones Used
  3. Ways in Which to Use Multiple Phones
  4. Monthly Minutes Used
  5. How Monthly Mobile Phone Bill Is Paid
  6. Average Monthly Mobile Phone Service Spend
  7. Laptop and/or Netbook Usage
  8. Interest in Replacing Laptop with Netbook
  9. Laptop Usage
  10. Access the Internet From Laptop Using:
  11. Mobile Broadband Service Provider
  12. Did You Replace Your Cellular USB Modem or PC Card in the Last Year?
  13. Average Monthly Mobile Broadband Service Spend
  14. Company Size
  15. Industry
  16. Occupation
  17. Age
  18. Anticipated 2009 Personal
  19. Annual Pre-Tax Income