E-Government Online Services

Future Growth, Investment and Savings Potential of e-Participation

Research Report

An increasing amount of governments worldwide are placing citizen services online. These governments are aspiring to move these services online to achieve a greater return on investment, create convenience for their citizens, create a transparent government, and improve access to services. Although the primary driver for introducing online e-government services is investing for future economic gains, there are many secondary reasons governments want to move services online to help both themselves and citizens. This study addresses each of the barriers and drivers in planning and deploying infrastructure and technological aspects of providing an online service through a government portal. This report provides ABI Research's view of the most likely future market changes and developments.

Table of Contents

  • 1. EXECUTIVE SUMMARY
  • 2. MARKET ISSUES
    • 2.1. Governmental Departments Driving E-government Services
    • 2.2. Barriers to Bringing E-government Services to Market
    • 2.3. Government and Citizen Demand for Adoption
    • 2.4. Creating a Greener World
    • 2.5. Demographics and Technological Acceptance
    • 2.6. Creating an E-democracy
    • 2.7. Investment and ROI
    • 2.8. Guidelines and Aims
    • 2.9. Fear on Handing over Personal Data
  • 3. TECHNOLOGY ISSUES
    • 3.1. E-Readiness, Infrastructure, and Availability
    • 3.2. E-government Services and National ID Schemes
    • 3.3. Multi-Application Documentation and Services
    • 3.4. Security
    • 3.5. Cards
    • 3.6. Data Storage
    • 3.7. Firewalls
    • 3.8. Login Applications
    • 3.9. DNS and DNSSEC
    • 3.10. Cloud Computing
    • 3.11. Hardware
    • 3.12. Tokens
    • 3.13. Portable Card Readers
    • 3.14. Applications
  • 4. KEY INDUSTRY PLAYERS
    • 4.1. Atos International
    • 4.2. Computacenter
    • 4.3. Cisco
    • 4.4. CrimsonLogic
    • 4.5. Dell
    • 4.6. Gemalto
    • 4.7. Google
  • 5. IBM
    • 5.1. Infineon Technologies
    • 5.2. L1 Identity Solutions
    • 5.3. Mastek
    • 5.4. Microsoft
    • 5.5. Morpho
    • 5.6. NXP
    • 5.7. Verizon Communications
  • 6. MARKET FORECASTS
    • 6.1. Report Scope
    • 6.2. Report Methodology
    • 6.3. Definitions
    • 6.4. E-Government Services
    • 6.5. Population Coverage
    • 6.6. E-participation (Number of Users)
    • 6.7. Level of Investment
    • 6.8. Level of Savings
    • 6.9. E-readiness
    • 6.10. World Summary
    • 6.11. Americas
    • 6.12. Americas Case Studies
    • 6.13. Brazil
    • 6.14. Canada
    • 6.15. United States
    • 6.16. Americas Trends at a Glance
    • 6.17. Asia Summary
    • 6.18. Asia Case Studies
    • 6.19. China
    • 6.20. Hong Kong
    • 6.21. India
    • 6.22. Malaysia
    • 6.23. Singapore
    • 6.24. South Korea
    • 6.25. Thailand
    • 6.26. Asia Trends at a Glance
    • 6.27. European Summary
    • 6.28. European Case Studies
    • 6.29. Belgium
    • 6.30. Denmark
    • 6.31. Germany
    • 6.32. Spain
    • 6.33. United Kingdom
    • 6.34. European Trends at a Glance
    • 6.35. Middle East & Africa
    • 6.36. Middle East & Africa Case Studies
    • 6.37. Bahrain
    • 6.38. Dubai
    • 6.39. Kenya
    • 6.40. Oman
    • 6.41. Qatar
    • 6.42. South Africa
    • 6.43. Middle East & Africa Trends at a Glance
  • 7. COMPANY DIRECTORY
  • 8. ACRONYMS
    • 8.1. Sources and Methodology
    • 8.2. Notes
  • Top Line Forecast
  • E-Government Drivers
  • Primary Driver: How Governments Achieve an ROI
  • Online E-Government Inhibitors
  • Interface Summary: Regional Trends at a Glance

Tables

Log in to view the structure of the tables below.

  1. E-Government Parameters, World, Forecast: 2010 to 2016
  2. E-Government Parameters, Americas, Forecast: 2010 to 2016
  3. E-Government Parameters, Asia, Forecast: 2010 to 2016
  4. E-Government Parameters, Europe, Forecast: 2010 to 2016
  5. E-Government Parameters, Middle East & Africa, Forecast: 2010 to 2016

Charts

  1. Fixed Broadband Subscribers
  2. Population Coverage and Service Users
  3. Likely Level of Investment and Potential Savings
  4. Population Coverage and Service Users
  5. Likely Level of Investment and Potential Savings
  6. Population Coverage and Service Users
  7. Likely Level of Investment and Potential Savings
  8. Population Coverage and Service Users
  9. Likely Level of Investment and Potential Savings
  10. Population Coverage and Service Users
  11. Likely Level of Investment and Potential Savings