Mobile Banking, P2P, and Bill Payments

MNO, Bank, and Third Party Solutions

Research Report

Reaching underserved consumers and retaining existing banking customers have been two of the greatest challenges for the financial services industry. In the developed world, fierce competition has led financial institutions to seek ways to create stickiness with their customers. In the developing world, a widely-dispersed rural population means only select urban consumers have some form of access to financial services. Widespread adoption of mobile phones means mobile-enabled financial services have the potential to solve these challenges. This study examines the state of mobile-enabled banking, domestic person-to-person payments, and bill payments by region; the business cases that will insure their success; the drivers and barriers to the marketplace, and the key players involved. Forecasts include mobile banking, P2P, and bill payment subscribers by region and in some cases by country.

Table of Contents

  • 1. Executive Summary
    • 1.1. Introduction
    • 1.2. Market Drivers
    • 1.3. Market Barriers
    • 1.4. Market Development
      • 1.4.1. Text
        • 1.4.1.1. Two-Way Actionable Alerts
        • 1.4.1.2. Text/App Combinations
      • 1.4.2. Mobile Internet
      • 1.4.3. Mobile Applications
      • 1.4.4. Mobile Banking
      • 1.4.5. P2P
        • 1.4.5.1. MNO-Led P2P Services
        • 1.4.5.2. Bank-Led P2P Services
        • 1.4.5.3. Third Party-Led P2P Services
        • 1.4.5.4. Interoperability
      • 1.4.6. Bill Payment
      • 1.4.7. Regional Trends
        • 1.4.7.1. Asia-Pacific
        • 1.4.7.2. North America
        • 1.4.7.3. Africa
    • 1.5. Forecasts
      • 1.5.1. Mobile Banking Subscribers, World Market
      • 1.5.2. Mobile P2P Subscribers, World Market
      • 1.5.3. Mobile Bill Payment Subscribers, World Market
  • 2. Conclusions and Recommendations
  • 3. Market Anatomy
    • 3.1. Mobile Banking
      • 3.1.1. Definition
      • 3.1.2. History
      • 3.1.3. Functionality
      • 3.1.4. Key Players
        • 3.1.4.1. Banks
        • 3.1.4.2. Mobile Banking Solutions Providers
          • 3.1.4.2.1. Fidelity National Information Services
    • 3.2. Mobile P2P Payments, Domestic
      • 3.2.1. Definitions
      • 3.2.2. Domestic P2P Payments, Developed World
      • 3.2.3. Domestic P2P Payments, Developing World
    • 3.3. Bill Payment
    • 3.4. Applicable Bearer Technologies
      • 3.4.1. SMS
      • 3.4.2. Mobile Internet
      • 3.4.3. Downloadable Mobile Applications
  • 4. Market Dynamics
    • 4.1. Drivers
    • 4.2. Barriers
  • 5. Market Development
    • 5.1. Bearer Technologies
      • 5.1.1. Text
        • 5.1.1.1. Two-Way Actionable Alerts
        • 5.1.1.2. Text/App Combinations
      • 5.1.2. Mobile Internet
        • 5.1.2.1. WAP
        • 5.1.2.2. Proxy-Based Browsers
        • 5.1.2.3. Full Internet Browsers
      • 5.1.3. Mobile Applications
    • 5.2. Mobile Banking
    • 5.3. P2P
      • 5.3.1. MNO-Led P2P Services
      • 5.3.2. Bank-Led P2P Services
      • 5.3.3. Third-Party-Led P2P Services
        • 5.3.3.1. Nokia Money
      • 5.3.4. Interoperability
    • 5.4. Bill Payment
    • 5.5. Asia-Pacific Trends
      • 5.5.1. Mobile Banking
        • 5.5.1.1. MNO Banks?
      • 5.5.2. Mobile P2P
        • 5.5.2.1. Globe Telecom
      • 5.5.3. Bill Payment
    • 5.6. Western & Eastern Europe Trends
      • 5.6.1. Mobile Banking
      • 5.6.2. Mobile P2P
      • 5.6.3. Bill Payment
    • 5.7. North America Trends
      • 5.7.1. Mobile Banking
      • 5.7.2. Mobile P2P
        • 5.7.2.1. Mobile P2P - Unbanked Opportunity in America?
      • 5.7.3. Bill Payment
    • 5.8. Latin America Trends
      • 5.8.1. Mobile Banking
      • 5.8.2. Mobile P2P
    • 5.9. Africa Trends
      • 5.9.1. Mobile P2P
        • 5.9.1.1. MNO-Led vs. Bank-Led
      • 5.9.2. Bill Payment
  • 6. Technology Issues
    • 6.1. SMS
      • 6.1.1. Handset and Subscriber Identity Module Requirements
      • 6.1.2. Network Requirements
    • 6.2. USSD (GSM-Only)
      • 6.2.1. Using USSD
      • 6.2.2. Handset and SIM Requirements
      • 6.2.3. Network Requirements
      • 6.2.4. Security
    • 6.3. Mobile Internet
      • 6.3.1. Handset Requirements
      • 6.3.2. Network Requirements
    • 6.4. Downloadable Mobile Applications
  • 7. Key Industry Players
    • 7.1. Alcatel-Lucent
    • 7.2. Bank of America
    • 7.3. Bharti Airtel Limited
    • 7.4. CashEdge
    • 7.5. ClairMail
    • 7.6. Firethorn
    • 7.7. Fiserv Inc
    • 7.8. Fundamo Ltd
    • 7.9. Globe Telecom Inc
    • 7.10. MasterCard
    • 7.11. mChek
    • 7.12. M-Com
    • 7.13. mFoundry
    • 7.14. Mi-Pay
    • 7.15. Mobile Money Ventures
    • 7.16. Monitise
    • 7.17. Obopay Inc
    • 7.18. Roamware Inc
    • 7.19. Sybase Inc
    • 7.20. Syniverse Technologies Inc
    • 7.21. USAA
    • 7.22. Vodafone
    • 7.23. Wells Fargo
  • 8. Market Forecasts
    • 8.1. Forecast Methodology
    • 8.2. Forecast Notes
    • 8.3. Mobile Banking Subscribers, World Market
    • 8.4. Mobile P2P Subscribers, World Market
    • 8.5. Mobile P2P Subscribers, by Type
    • 8.6. Mobile Bill Payment Subscribers, World Market
    • 8.7. Asia-Pacific
      • 8.7.1. Collective and Comparative View of the Region
      • 8.7.2. Mobile Banking Subscribers by Country
      • 8.7.3. Mobile P2P Subscribers by Country
      • 8.7.4. Mobile Bill Payment Subscribers by Country
      • 8.7.5. Comparative View - China
      • 8.7.6. Comparative View - India
      • 8.7.7. Comparative View - Korea
      • 8.7.8. Comparative View - Indonesia
      • 8.7.9. Comparative View - Pakistan
    • 8.8. Western Europe
    • 8.9. Eastern Europe
    • 8.10. North America
      • 8.10.1. Comparative View - United States
    • 8.11. Latin America
      • 8.11.1. Comparative View - Brazil
    • 8.12. Middle East
    • 8.13. Africa
  • 9. Company Directory
  • 10. Acronyms
  • Table 1-1, Mobile Banking Subscribers, World Market, Historical & Forecast: 2008 to 2015
  • Table 1-2, Mobile P2P Subscribers, World Market, Historical & Forecast: 2008 to 2015
  • Table 1-3, Mobile Bill Payment Subscribers, World Market, Historical & Forecast: 20108 to 2015
  • Table 2-1, Mobile Banking, P2P, Bill Payment Subscribers, Asia-Pacific, Historical & Forecast: 2008 to 2015
  • Table 2-2, Mobile Banking, P2P, Bill Payment Subscribers, Western Europe, Historical & Forecast: 2008 to 2015
  • Table 2-3, Mobile Banking, P2P, Bill Payment Subscribers, Eastern Europe, Historical & Forecast: 2008 to 2015
  • Table 2-4, Mobile Banking, P2P, Bill Payment Subscribers, North America, Historical & Forecast: 2008 to 2015
  • Table 2-5, Mobile Banking, P2P, Bill Payment Subscribers, Latin America, Historical & Forecast: 2008 to 2015
  • Table 2-6, Mobile Banking, P2P, Bill Payment Subscribers, Middle East, Historical & Forecast: 2008 to 2015
  • Table 2-7, Mobile Banking, P2P, Bill Payment Subscribers, Africa, Historical & Forecast: 2008 to 2015
  • Chart 8-1, Mobile Banking Subscribers, World Market by Region, Forecast: 2008 to 2015
  • Chart 8-2, Mobile P2P Subscribers, World Market by Region, Forecast: 2008 to 2015
  • Chart 8-3, Mobile P2P Subscribers By Type, World Market, Forecast: 2008 to 2015
  • Chart 8-4, Mobile Bill Payment Subscribers, World Market by Region, Forecast: 2008 to 2015
  • Chart 8-5, Mobile Banking/P2P/Bill Payment Subscribers, Asia-Pacific Market, Forecast: 2008 to 2015
  • Chart 8-6, Mobile Banking Subscribers, Asia-Pacific Market, by Country, Forecast: 2008 to 2015
  • Chart 8-7, Mobile P2P Subscribers, Asia-Pacific Market, by Country, Forecast: 2008 to 2015
  • Chart 8-8, Mobile Bill Payment Subscribers, Asia-Pacific Market, by Country, Forecast: 2008 to 2015
  • Chart 8-9, Mobile Banking/P2P/Bill Payment Subscribers, China, Forecast: 2008 to 2015
  • Chart 8-10, Mobile Banking/P2P/Bill Payment Subscribers, India, Forecast: 2008 to 2015
  • Chart 8-11, Mobile Banking/P2P/Bill Payment Subscribers, Korea, Forecast: 2008 to 2015
  • Chart 8-12, Mobile Banking/P2P/Bill Payment Subscribers, Indonesia, Forecast: 2008 to 2015
  • Chart 8-13, Mobile Banking/P2P/Bill Payment Subscribers, Pakistan, Forecast: 2008 to 2015
  • Chart 8-14, Mobile Banking/P2P/Bill Payment Subscribers, Western Europe Market, Forecast: 2008 to 2015
  • Chart 8-15, Mobile Banking/P2P/Bill Payment Subscribers, Eastern Europe Market, Forecast: 2008 to 2015
  • Chart 8-16, Mobile Banking/P2P/Bill Payment Subscribers, North America Market, Forecast: 2008 to 2015
  • Chart 8-17, Mobile Banking/P2P/Bill Payment Subscribers, United States, Forecast: 2008 to 2015
  • Chart 8-18, Mobile Banking/P2P/Bill Payment Subscribers, Latin America Market, Forecast: 2008 to 2015
  • Chart 8-19, Mobile Banking/P2P/Bill Payment Subscribers, Brazil, Forecast: 2008 to 2015
  • Chart 8-20, Mobile Banking/P2P/Bill Payment Subscribers, Middle East Market, Forecast: 2008 to 2015
  • Chart 8-21, Mobile Banking/P2P/Bill Payment Subscribers, Africa Market, Forecast: 2008 to 2015
  • Executive Brief: Top-Line Forecast
  • Executive Brief: Drivers
  • Executive Brief: Inhibitors
  • Executive Brief: Market Share
  • Executive Brief: Summary and Strategic Recommendations

Tables

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  1. Mobile Banking Subscribers, World Market, Historical & Forecast: 2008 to 2015
  2. Mobile P2P Subscribers, World Market, Historical & Forecast: 2008 to 2015
  3. Mobile Bill Payment Subscribers, World Market, Historical & Forecast: 20108 to 2015
  4. Mobile Banking, P2P, Bill Payment Subscribers, Asia-Pacific, Historical & Forecast: 2008 to 2015
  5. Mobile Banking, P2P, Bill Payment Subscribers, Western Europe, Historical & Forecast: 2008 to 2015
  6. Mobile Banking, P2P, Bill Payment Subscribers, Eastern Europe, Historical & Forecast: 2008 to 2015
  7. Mobile Banking, P2P, Bill Payment Subscribers, North America, Historical & Forecast: 2008 to 2015
  8. Mobile Banking, P2P, Bill Payment Subscribers, Latin America, Historical & Forecast: 2008 to 2015
  9. Mobile Banking, P2P, Bill Payment Subscribers, Middle East, Historical & Forecast: 2008 to 2015
  10. Mobile Banking, P2P, Bill Payment Subscribers, Africa, Historical & Forecast: 2008 to 2015

Charts

  1. Mobile Banking Subscribers World Market by Region, Forecast: 2008 to 2015
  2. Mobile P2P Subscribers World Market by Region, Forecast: 2008 to 2015