Next Generation Point of Sale Systems and Retail Technology

Summary

This study provides a detailed overview of some of the leading technologies utilized by retailers. Much of the study is focused on the hardware aspects of the technology market, including customer-facing systems such as point of sale systems, payment terminals and peripherals. Discussions throughout Section 2 and Section 3 provide insight into the technology and trends currently driving the market.

Table of Contents

  • Executive Brief: Top-Line Forecast
  • Executive Brief: Drivers
  • Executive Brief: Inhibitors
  • Executive Brief: Share of Market by Geographic Region
  • Executive Brief: Summary and Strategic Recommendations
  • 1. Executive Summary
    • 1.1. Introduction
    • 1.2. Overview of the Retail Technology Market
    • 1.3. The Retail Automation Trend
    • 1.4. Complexity of the Retail Technology Market
    • 1.5. Primary Retail Technology Market Segments
    • 1.6. Overview of the Retail Market
    • 1.7. Market Size and Forecast for Retail Technology
  • 2. Technology Overview
    • 2.1. General Overview
    • 2.2. Integrated Point of Sale Systems
      • 2.2.1. Payment Terminals
      • 2.2.2. Wireless and Mobile Point of Sale Terminals
      • 2.2.3. New Applications for Mobile Payments
      • 2.2.4. Contactless Payment
      • 2.2.5. Pay-at-the-Table Technology
      • 2.2.6. Airline Payments
    • 2.3. Self Checkout Systems
      • 2.3.1. Benefits of Self Checkout
      • 2.3.2. Challenges of Self Checkout
    • 2.4. Barcode Scanners
      • 2.4.1. Fixed Barcode Scanners
      • 2.4.2. Handheld Barcode Scanners
    • 2.5. POS Printers
    • 2.6. Electronic Article Surveillance
      • 2.6.1. RF vs. RFID
  • 3. Business and Regulatory Issues
    • 3.1. Economic Conditions
    • 3.2. Mass Market Products for a Complex Market
    • 3.3. Consumer Payment Systems
      • 3.3.1. Interchange
    • 3.4. Self-Service Trend
    • 3.5. Non-Retail Deployment of Retail Technology
    • 3.6. POS System Software
    • 3.7. Competitive Challenges
    • 3.8. Training
    • 3.9. Fraud
      • 3.9.1. Data Breaches
      • 3.9.2. PCI Compliance
      • 3.9.3. Chip and PIN
    • 3.10. Environmental Impact
  • 4. Market Outlook
    • 4.1. Forecast Methodology
      • 4.1.1. Primary and Secondary Sources of Information
      • 4.1.2. Forecast Segmentation
    • 4.2. Retail Technology Market Size - Overview
    • 4.3. Integrated Point of Sale Systems
    • 4.4. Payment Terminals
    • 4.5. Point of Sale Peripherals
      • 4.5.1. Barcode Scanners
      • 4.5.2. Printers - Market Outlook
      • 4.5.3. Electronic Article Surveillance
  • 5. Company Profiles
    • 5.1. Diebold, Inc.
    • 5.2. Epson
    • 5.3. Fujitsu Ltd.
    • 5.4. Hewlett-Packard
    • 5.5. Hypercom Corp.
    • 5.6. IBM Corp.
    • 5.7. Ingenico
    • 5.8. MICROS Systems Inc.
    • 5.9. Morotola
    • 5.10. NCR Corp.
    • 5.11. VeriFone
    • 5.12. Wincor Nixdorf
  • 6. Company Directory

Tables

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  1. Total Retail Technology Shipments, World Market, Forecast: 2008 to 2014
  2. Total Retail Technology Revenue, World Market, Forecast: 2008 to 2014
  3. Integrated POS System Shipments, World Market, Forecast: 2008 to 2014
  4. Handheld Barcode Scanner Revenue, Corded and Wireless, World Market, Forecast: 2008 to 2014
  5. POS Printer Shipments, World Market, Forecast: 2008 to 2014
  6. POS Printer Revenue, World Market, Forecast: 2008 to 2014
  7. Electronic Article Surveillance System Shipments, World Market, Forecast: 2008 to 2014
  8. Electronic Article Surveillance System Revenue, World Market, Forecast: 2008 to 2014
  9. Integrated POS System Revenue, World Market, Forecast: 2008 to 2014
  10. Payment Terminal Shipments, World Market, Forecast: 2008 to 2014
  11. Payment Terminal Revenue, World Market, Forecast: 2008 to 2014
  12. Total Barcode Scanner Shipments, World Market, Forecast: 2008 to 2014
  13. Total Barcode Scanner Revenue, World Market, Forecast: 2008 to 2014
  14. Fixed Barcode Scanner Shipments, World Market, Forecast: 2008 to 2014
  15. Fixed Barcode Scanner Revenue, World Market, Forecast: 2008 to 2014
  16. Handheld Barcode Scanner Shipments, Corded and Wireless, World Market, Forecast: 2008 to 2014

Charts

  1. Total Retail Technology Revenue World Market, Forecast: 2008 to 2014
  2. Integrated POS System Shipments World Market, Forecast: 2008 to 2014
  3. Payment Terminal Shipments World Market, Forecast: 2008 to 2014
  4. Total Barcode Scanner Shipments World Market, Forecast: 2008 to 2014
  5. Fixed Barcode Scanner Shipments World Market, Forecast: 2008 to 2014
  6. Handheld Barcode Scanner Shipments, Corded World Market, Forecast: 2008 to 2014
  7. Handheld Barcode Scanner Shipments, Wireless World Market, Forecast: 2008 to 2014
  8. POS Printer Shipments World Market, Forecast: 2008 to 2014
  9. Electronic Article Surveillance System Shipments World Market, Forecast: 2008 to 2014
  10. Total Retail Technology Revenue World Market, Forecast: 2008 to 2014
  11. Integrated POS System Shipments World Market, Forecast: 2008 to 2014

Figures

  1. Retail Technology Spending by Category, 2009
  2. Components of an Integrated POS System
  3. Noncash Payments per Capita in Selected Economies, 2000, 2003, and 2006
  4. The Ongoing Shift to Electronic Payments, 2003 and 2006
  5. Contactless Payment Schemes
  6. Comparison of Pay-at-the-Table vs. Conventional Restaurant Payment
  7. Restaurant Patrons Using a Pay-at-the-Table Payment Terminal
  8. A Flat Panel Barcode Scanner
  9. Various Form Factors of Handheld Barcode Scanners
  10. A Point of Sale Printer
  11. A Store Exit Electronic Article Surveillance System
  12. An Electronic Article Surveillance Tag
  13. A Multi-Function Point of Sale Payment Terminal
  14. Actual and Expected Changes in Use of Payment Instruments by Percentage of Consumers: 2005 to 2011
  15. Key Motivators Driving Deployments of Self-Service Technology