Enterprise Mobility Management Services for Smartphones and Media Tablets

MDM, TEM, MEAP, and Content Management Supplier Analysis

Research Report

Smartphone and media tablet use in the enterprise is growing at a breakneck pace. Growth is driven not only by increased business acquisition, but also by employees who have purchased a smartphone or media tablet and seek to connect it to the corporate network. In this environment, enterprise-grade mobility management services are needed to remotely configure device features, provision apps and services, monitor and control devices use across networks and applications, secure device features, apps, and connections, and address all these requirements across several device OS platforms while also controlling total mobile services costs. This report examines the complex set of technical, market, and supply side factors driving the market and provides analysis for both current conditions and factors driving market evolution. The supplier market is examined in depth across seven different supplier segments and by individual company. Holistic qualitative analysis is supported by extensive quantitative analysis for enterprise mobility management subscribers segmented by delivery channel, size of business, device type, platform type, and for corporate liable and individual liable employees. Separate forecasts are provided for telecom expense management subscribers and revenues.

Table of Contents

  • 1. EXECUTIVE SUMMARY
    • 1.1. Drivers
    • 1.2. Forecasts
  • 2. MARKET ISSUES
    • 2.1. Enterprise Mobility Management
    • 2.2. TEM
    • 2.3. MDM
    • 2.4. Mobile App Platforms
    • 2.5. Content Management
    • 2.6. Mobility and Device Management Drivers
    • 2.7. Smartphone and Tablet Device Penetration
    • 2.8. Apple and Android Penetration
    • 2.9. Supplier and Services Expansion
    • 2.10. Cloud Services
    • 2.11. Mobility Strategic to Business
    • 2.12. Device and Platform Expansion
    • 2.13. Security
    • 2.14. Corporate Liable and Individual Liable Growth
    • 2.15. Data Services and Costs
    • 2.16. Applications
    • 2.17. Regulations
    • 2.18. Credentials Management in an Expanding Device Environment
    • 2.19. Exchange Active Sync
    • 2.20. Mobility and Device Management Services Needs
    • 2.21. Self-employed and SMB
    • 2.22. Large Business
    • 2.23. Vertical Industry Drivers
  • 3. TECHNOLOGY ISSUES
    • 3.1. Mobile and Device Management Service Features
    • 3.2. Common MDM Features
    • 3.3. New MDM Features
    • 3.4. Other Services
    • 3.5. Exchange ActiveSync
    • 3.6. Simple Certificate Enrollment Protocol
    • 3.7. Open Mobile Alliance-device Management
  • 4. KEY INDUSTRY PLAYERS
    • 4.1. Mobility and Device Management Ecosystem
    • 4.2. MDM Platform Vendors
    • 4.3. Fiberlink
    • 4.4. Tangoe
    • 4.5. AirWatch
    • 4.6. MobileIron
    • 4.7. BoxTone
    • 4.8. Odyssey Software Inc
    • 4.9. Zenprise
    • 4.10. Sybase Inc
    • 4.11. Smith Micro Software Inc
    • 4.12. Excitor
    • 4.13. SOTI Inc
    • 4.14. Mformation Technologies Inc
    • 4.15. Sicap
    • 4.16. Good Technology Inc
    • 4.17. TEM Providers
    • 4.18. Amtel Corporation
    • 4.19. Emptoris Rivermine
    • 4.20. MTS
    • 4.21. Quickcomm
    • 4.22. Visage Mobile
    • 4.23. Zendesk
    • 4.24. Content Management Vendors
    • 4.25. LogMeIn Inc
    • 4.26. Dropbox
    • 4.27. SugarSync Inc
    • 4.28. TappIn (Formerly HomePipe)
    • 4.29. Perlego Systems Inc
    • 4.30. iCloud
    • 4.31. Impact of Content Management Solutions for Mobility and Device Management Market
    • 4.32. Enterprise ICT Vendors
    • 4.33. IBM
    • 4.34. HP
    • 4.35. Motorola Solutions Inc
    • 4.36. Microsoft SCCM 2012
    • 4.37. Security Vendors
    • 4.38. Juniper
    • 4.39. Symantec Corporation
    • 4.40. McAfee Enterprise Mobility Management
    • 4.41. MDM Service or a Security Service?
    • 4.42. Device OEMs/OS Suppliers
    • 4.43. RIM and Ubitexx
    • 4.44. Apple
    • 4.45. Google/Android
    • 4.46. Will Apple and Android Create Their Own MDM Service?
    • 4.47. Apple/Android MDM Service - Implications for the Market
    • 4.48. Mobile Application Platform Vendors
    • 4.49. Other Vendors
    • 4.50. iPass Inc
    • 4.51. Virtela
    • 4.52. T-Systems International GmbH
    • 4.53. Vendor Trends and Strategic Activities
  • 5. MARKET FORECASTS
    • 5.1. Forecast Segmentation and Definitions
    • 5.2. Methodology
    • 5.3. MDM Subscribers by Platform
    • 5.4. MDM Subscribers by CL and IL
    • 5.5. MDM Subscribers by Device Type
    • 5.6. MDM Subscribers by Size of Business
    • 5.7. MDM Subscribers by Channel
    • 5.8. How and Why Will the Market Consolidate?
    • 5.9. Vendor Drivers for Greater Share of Mobility and Device Management Market
    • 5.10. Operators
    • 5.11. Enterprise ICT Vendors
    • 5.12. Device OEMs/OS Suppliers
    • 5.13. Other Vendors - Market Expansion
    • 5.14. MDM Revenues
    • 5.15. TEM Subscribers and Revenue
  • 6. COMPANY DIRECTORY
  • 7. ACRONYMS
    • 7.1. Scope of Study
    • 7.2. Sources and Methodology
    • 7.3. Notes
  • Top Line Forecast
  • Enterprise Mobility Management Services
  • Drivers – Enterprise Smartphone and Tablet Growth. Drivers - Enterprise Smartphone and Tablet Growth
  • Drivers – Continued. Drivers - Continued
  • MDM Vendor Consolidation and Expansion

Tables

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  1. MDM Subscribers by Region, World Market, 2010 to 2016
  2. TEM Subscribers by Region, World Market, 2010 to 2016
  3. MDM and TEM Subscriber Revenues by Region, World Market, 2010 to 2016
  4. Mobile Business Customer Smartphone Penetration among Mobile Voice Subscribers by Region, World Market, 2010 to 2016
  5. Corporate Liable Tablet Penetration among Mobile Voice Subscribers by Region, World Market, 2010 to 2016
  6. Apple and Android Smartphone Share among Mobile Business Customers by Region, World Market, 2010 to 2016
  7. Apple and Android Smartphone Share for All Mobile Subscribers by Region, World Market, 2010 to 2016
  8. Employees with Smartphones by Corporate Liable and Individual Liable Ownership, World Market, 2010 to 2016
  9. Non-SMS Mobile Data Services Revenue Share of Total Mobile Voice and Data Services Revenue by Region, World Market, 2010 to 2016
  10. MDM Subscribers by Platform Type, World Market, 2010 to 2016
  11. MDM Subscriber Share by Platform Type, World Market, 2010 to 2016
  12. MDM Subscribers by Platform Type, North America, 2010 to 2016
  13. MDM Subscribers by Platform Type, Western Europe, 2010 to 2016
  14. MDM Subscribers by Platform Type, Eastern Europe, 2010 to 2016
  15. MDM Subscribers by Platform Type, Asia-Pacific, 2010 to 2016
  16. MDM Subscribers by Platform Type, Latin America, 2010 to 2016
  17. MDM Subscribers by Platform Type, Middle East, 2010 to 2016
  18. MDM Subscribers by Platform Type, Africa, 2010 to 2016
  19. MDM Subscribers for CL and IL Employees, World Market, 2010 to 2016
  20. MDM Subscriber Share for CL and IL Employees, World Market, 2010 to 2016
  21. MDM Subscribers for CL and IL Employees, North America, 2010 to 2016
  22. MDM Subscribers for CL and IL Employees, Western Europe, 2010 to 2016
  23. MDM Subscribers for CL and IL Employees, Eastern Europe, 2010 to 2016
  24. MDM Subscribers for CL and IL Employees, Asia-Pacific, 2010 to 2016
  25. MDM Subscribers for CL and IL Employees, Latin America, 2010 to 2016
  26. MDM Subscribers for CL and IL Employees, Middle East, 2010 to 2016
  27. MDM Subscribers for CL and IL Employees, Africa, 2010 to 2016
  28. MDM Subscribers by Device Type, World Market, 2010 to 2016
  29. MDM Subscriber Share by Device Type, World Market, 2010 to 2016
  30. MDM Subscribers by Device Type, North America, 2010 to 2016
  31. MDM Subscribers by Device Type, Western Europe, 2010 to 2016
  32. MDM Subscribers by Device Type, Eastern Europe, 2010 to 2016
  33. MDM Subscribers by Device Type, Asia-Pacific, 2010 to 2016
  34. MDM Subscribers by Device Type, Latin America, 2010 to 2016
  35. MDM Subscribers by Device Type, Middle East, 2010 to 2016
  36. MDM Subscribers by Device Type, Africa, 2010 to 2016
  37. MDM Subscribers by Size of Business, World Market, 2010 to 2016
  38. MDM Subscriber Share by Size of Business, World Market, 2010 to 2016
  39. MDM Subscribers by Size of Business, North America, 2010 to 2016
  40. MDM Subscribers by Size of Business, Western Europe, 2010 to 2016
  41. MDM Subscribers by Size of Business, Eastern Europe, 2010 to 2016
  42. MDM Subscribers by Size of Business, Asia-Pacific, 2010 to 2016
  43. MDM Subscribers by Size of Business, Latin America, 2010 to 2016
  44. MDM Subscribers by Size of Business, Middle East, 2010 to 2016
  45. MDM Subscribers by Size of Business, Africa, 2010 to 2016
  46. MDM Subscribers by Delivery Channel, World Market, 2010 to 2016
  47. MDM Subscriber Share by Delivery Channel, World Market, 2010 to 2016
  48. MDM Subscribers by Delivery Channel, North America, 2010 to 2016
  49. MDM Subscribers by Delivery Channel, Western Europe, 2010 to 2016
  50. MDM Subscribers by Delivery Channel, Eastern Europe, 2010 to 2016
  51. MDM Subscribers by Delivery Channel, Asia-Pacific, 2010 to 2016
  52. MDM Subscribers by Delivery Channel, Latin America, 2010 to 2016
  53. MDM Subscribers by Delivery Channel, Middle East, 2010 to 2016
  54. MDM Subscribers by Delivery Channel, Africa, 2010 to 2016
  55. MDM Subscriber Revenues by Region, World Market, 2010 to 2016
  56. TEM Subscribers by Region, World Market, 2010 to 2016
  57. TEM Subscriber Revenues by Region, World Market, 2010 to 2016

Charts

  1. Mobile Device Management Services Subscribers, World Market, Forecast: 2010 to 2016

Figures

  1. Motorola Services Assets for Devices and Networks
  2. MDM Feature Matrix Cross Mapped to Worker Productivity and Security Needs