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Examining RIM’s Free Premium Apps: Are They Worth the Post-Outage Trouble?

Author: Jeff Orr, Group Director, Consumer Research

Published: 19 Jan 2012

RIM deserves credit for being forthcoming with an apology about the service outage, and for quickly assembling a thank you package for its loyal subscriber base

The full text of this Insight is available to subscribers of the Smartphones & Mobile Devices Research Service and the Mobile Applications Research Service.

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