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France Enterprise Smartphone Users Highly Connected with 1.5 Activated Data Devices per User

France Enterprise Smartphone User Survey Results

Surveys

Pages
123
Deliverables
Released
1Q 2012
Product Code
SU-1994
Price
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In this research report, data and analysis is provided for a survey of 700 French mobile enterprise users segmented by mobile phone ownership: smartphone users and non-smartphone users. Survey questions covered topics of mobile phone brand and OS ownership, device feature and service interests, customer profiles by spend, purchase entity and personal/business use, security service adoption and interests, and mobile enterprise application use and interests. Also included are laptop, netbook, and media tablet ownership, use, purchase entity, and mobile broadband spend. Questions answered from the report include: How does BlackBerry ownership compare to Apple and Android? Which operators are enterprise users choosing? Which device features and services show the greatest differences between smartphone and non-smartphone owners? What are non-smartphone owner adoption and interests in Wi-Fi services? How do security service and mobile broadband users differ between the smartphone and non-smartphone groups? What are the adoption and interests in mobile video services, unified calling/messaging, and collaboration applications? Included in the data set is the respondent demographic profile including vertical industry, occupation, size of business, and age. The survey was conducted in June 2011.

Table of Contents

Methodology
Summary: Employment, Mobile Phone Usage, and Brand (UK)
Currently Employed Full-time?
Business Versus Personal Use of Mobile Phone
Mobile Phone Brand
Summary: Smartphone OS, Phone Service, Minutes (UK)
Is Your Mobile Phone a Smartphone?
Smartphone Operating System
Type of Mobile Phone Service
Voice Minutes Used Per Month
Summary: Mobile Phone Plan, Provider, How Obtained (UK)
Type of Service Plan for Mobile Phone
Mobile Phone Service Provider
Method of Obtaining Mobile Phone
Summary: Mobile Phone Features (UK)
Summary: Uses Feature Once a Day or More Often
Summary: Has Feature on Mobile Phone (Regardless of Use)
Summary: Does NOT Have Feature on Mobile Phone
Summary: Has Feature on Mobile Phone, But Never Uses It
Video Chat/Calling/Conferencing: Frequency of Use
Text Messaging: Frequency of Use
Picture Messaging: Frequency of Use
Video Messaging: Frequency of Use
Email from Yahoo, Gmail, MSN Hotmail: Frequency of Use
Corporate Email Access: Frequency of Use
Instant Messaging (IM): Frequency of Use
Access the Internet/Websites: Frequency of Use
Access Videos Through the Internet/Websites: Frequency of Use
Summary: Interest in Mobile Phone Services (UK)
Summary: Top 2 Box (Ratings of 4 or 5) Interest in Feature
Summary: Already Have Feature on Mobile Phone
Interest in Having Wi-Fi for Internet Access on Mobile Phone
Interest in Having Wi-Fi for Voice Calling on Mobile Phone
Interest in Having Push-to-talk/Walkie Talkie Capabilities on Mobile Phone
Interest in Having Voice Activated Dialing on Mobile Phone
Interest in Having Voice Commands for Data Services on Mobile Phone
Interest in Having Location Based Services on Mobile Phone
Interest in Having Detachable Memory Stick - SDK or MMC Card on Mobile Phone
Interest in Having Bluetooth Headset for Hands Free Calling on Mobile Phone
Interest in Having Smartphone Tethering on Mobile Phone
Summary: Monthly Cost, Mobile Security Services (UK)
Monthly Spend on Mobile Phone Service
Summary: Top 2 Box (Ratings of 4 or 5) Interest in Security Services
Summary: Already Have Following Security Services
Interest in Service That Wipes Phone/Content if Device Is Lost
Interest in Service to Protect Phone from Malware
Interest in Service That Encrypts Data
Interest in Service That Synchronizes Content on Phone
Summary: Business-focused Applications (UK)
Has the Following Business-focused Apps on Mobile Phone
Plans to Have the Following Business-focused Apps on Mobile Phone
Summary: Use of Laptops, Netbooks, Media Tablets and Purchasing Entity (UK)
Summary: Use of Laptops, Netbooks, Media Tablets and Purchasing Entity (UK)
Uses the Following Devices
Business Versus Personal Use of Laptop
Method of Obtaining Laptop
Business Versus Personal Use of Netbook
Method of Obtaining Netbook
Business Versus Personal Use of Media Tablet
Method of Obtaining Media Tablet
Summary: Have a Broadband Plan and Cost - Laptops, Netbooks, Media Tablets (UK)
Have Cellular Mobile Broadband Plan for Laptop?
Have Cellular Mobile Broadband Plan for Netbook?
Have Cellular Mobile Broadband Plan for Media Tablet?
Monthly Spend on Cellular Mobile Broadband Service
Demographics
Number of Employees in Organization
Primary Industry of Organization
Occupation/Job Function
Age
Summary: Employment, Mobile Phone Usage, and Brand (France)
Currently Employed Full-time?
Business Versus Personal Use of Mobile Phone
Mobile Phone Brand
Summary: Smartphone OS, Phone Service, Minutes (France)
Is Your Mobile Phone a Smartphone?
Smartphone Operating System
Type of Mobile Phone Service
Voice Minutes Used Per Month
Summary: Mobile Phone Plan, Provider, How Obtained (France)
Type of Service Plan for Mobile Phone
Mobile Phone Service Provider
Method of Obtaining Mobile Phone
Summary: Mobile Phone Features (France)
Summary: Uses Feature Once a Day or More Often
Summary: Has Feature on Mobile Phone (Regardless of Use)
Summary: Does NOT Have Feature on Mobile Phone
Summary: Has Feature on Mobile Phone, But Never Uses It
Video Chat/Calling/Conferencing: Frequency of Use
Text Messaging: Frequency of Use
Picture Messaging: Frequency of Use
Video Messaging: Frequency of Use
Email from Yahoo, Gmail, MSN Hotmail: Frequency of Use
Corporate Email Access: Frequency of Use
Instant Messaging (IM): Frequency of Use
Access the Internet/Websites: Frequency of Use
Access Videos Through the Internet/Websites: Frequency of Use
Summary: Interest in Mobile Phone Services (France)
Summary: Top 2 Box (Ratings of 4 or 5) Interest in Feature
Summary: Already Have Feature on Mobile Phone
Interest in Having Wi-Fi for Internet Access on Mobile Phone
Interest in Having Wi-Fi for Voice Calling on Mobile Phone
Interest in Having Push-to-talk/Walkie Talkie Capabilities on Mobile Phone
Interest in Having Voice Activated Dialing on Mobile Phone
Interest in Having Voice Commands for Data Services on Mobile Phone
Interest in Having Location Based Services on Mobile Phone
Interest in Having Detachable Memory Stick - SDK or MMC Card on Mobile Phone
Interest in Having Bluetooth Headset for Hands Free Calling on Mobile Phone
Interest in Having Smartphone Tethering on Mobile Phone
Summary: Monthly Cost, Mobile Security Services (France)
Monthly Spend on Mobile Phone Service
Summary: Top 2 Box (Ratings of 4 or 5) Interest in Security Services
Summary: Already Have Following Security Services
Interest in Service That Wipes Phone/Content if Device Is Lost
Interest in Service to Protect Phone from Malware
Interest in Service That Encrypts Data
Interest in Service That Synchronizes Content on Phone
Summary: Business-focused Applications (France)
Has the Following Business-focused Apps on Mobile Phone
Plans to Have the Following Business-focused Apps on Mobile Phone
Summary: Use of Laptops, Netbooks, Media Tablets and Purchasing Entity (France)
Summary: Use of Laptops, Netbooks, Media Tablets and Purchasing Entity (France)
Uses the Following Devices
Business Versus Personal Use of Laptop
Method of Obtaining Laptop
Business Versus Personal Use of Netbook
Method of Obtaining Netbook
Business Versus Personal Use of Media Tablet
Method of Obtaining Media Tablet
Summary: Have a Broadband Plan and Cost - Laptops, Netbooks, Media Tablets (France)
Have Cellular Mobile Broadband Plan for Laptop?
Have Cellular Mobile Broadband Plan for Netbook?
Have Cellular Mobile Broadband Plan for Media Tablet?
Monthly Spend on Cellular Mobile Broadband Service
Demographics
Number of Employees in Organization
Primary Industry of Organization
Occupation/Job Function
Age
Summary: Employment, Mobile Phone Usage, and Brand (Germany)
Currently Employed Full-time?
Business Versus Personal Use of Mobile Phone
Mobile Phone Brand
Summary: Smartphone OS, Phone Service, Minutes (Germany)
Is Your Mobile Phone a Smartphone?
Smartphone Operating System
Type of Mobile Phone Service
Voice Minutes Used Per Month
Summary: Mobile Phone Plan, Provider, How Obtained (Germany)
Type of Service Plan for Mobile Phone
Mobile Phone Service Provider
Method of Obtaining Mobile Phone
Summary: Mobile Phone Features (Germany)
Summary: Uses Feature Once a Day or More Often
Summary: Has Feature on Mobile Phone (Regardless of Use)
Summary: Does NOT Have Feature on Mobile Phone
Summary: Has Feature on Mobile Phone, But Never Uses It
Video Chat/Calling/Conferencing: Frequency of Use
Text Messaging: Frequency of Use
Picture Messaging: Frequency of Use
Video Messaging: Frequency of Use
Email from Yahoo, Gmail, MSN Hotmail: Frequency of Use
Corporate Email Access: Frequency of Use
Instant Messaging (IM): Frequency of Use
Access the Internet/Websites: Frequency of Use
Access Videos Through the Internet/Websites: Frequency of Use
Summary: Interest in Mobile Phone Services (Germany)
Summary: Top 2 Box (Ratings of 4 or 5) Interest in Feature
Summary: Already Have Feature on Mobile Phone
Interest in Having Wi-Fi for Internet Access on Mobile Phone
Interest in Having Wi-Fi for Voice Calling on Mobile Phone
Interest in Having Push-to-talk/Walkie Talkie Capabilities on Mobile Phone
Interest in Having Voice Activated Dialing on Mobile Phone
Interest in Having Voice Commands for Data Services on Mobile Phone
Interest in Having Location Based Services on Mobile Phone
Interest in Having Detachable Memory Stick - SDK or MMC Card on Mobile Phone
Interest in Having Bluetooth Headset for Hands Free Calling on Mobile Phone
Interest in Having Smartphone Tethering on Mobile Phone
Summary: Monthly Cost, Mobile Security Services (Germany)
Monthly Spend on Mobile Phone Service
Summary: Top 2 Box (Ratings of 4 or 5) Interest in Security Services
Summary: Already Have Following Security Services
Interest in Service That Wipes Phone/Content if Device Is Lost
Interest in Service to Protect Phone from Malware
Interest in Service That Encrypts Data
Interest in Service That Synchronizes Content on Phone
Summary: Business-focused Applications (Germany)
Has the Following Business-focused Apps on Mobile Phone
Plans to Have the Following Business-focused Apps on Mobile Phone
Summary: Use of Laptops, Netbooks, Media Tablets (Germany)
Summary: Use of Laptops, Netbooks, Media Tablets (Germany)
Uses the Following Devices
Business Versus Personal Use of Laptop
Method of Obtaining Laptop
Business Versus Personal Use of Netbook
Method of Obtaining Netbook
Business Versus Personal Use of Media Tablet
Method of Obtaining Media Tablet
Summary: Have a Broadband Plan and Cost - Laptops, Netbooks, Media Tablets (Germany)
Have Cellular Mobile Broadband Plan for Laptop?
Have Cellular Mobile Broadband Plan for Netbook?
Have Cellular Mobile Broadband Plan for Media Tablet?
Monthly Spend on Cellular Mobile Broadband Service
Demographics
Number of Employees in Organization
Primary Industry of Organization
Occupation/Job Function
Age




174 Charts
  • Currently Employed Full-time?
  • Business Versus Personal Use of Mobile Phone
  • Mobile Phone Brand
  • Is Your Mobile Phone a Smartphone?
  • Smartphone Operating System
  • Type of Mobile Phone Service
  • Voice Minutes Used Per Month
  • Type of Service Plan for Mobile Phone
  • Mobile Phone Service Provider
  • Method of Obtaining Mobile Phone
  • Summary: Uses Feature Once a Day or More Often
  • Summary: Has Feature on Mobile Phone (Regardless of Use)
  • Summary: Does NOT Have Feature on Mobile Phone
  • Summary: Has Feature on Mobile Phone, But Never Uses It
  • Video Chat/Calling/Conferencing: Frequency of Use
  • Text Messaging: Frequency of Use
  • Picture Messaging: Frequency of Use
  • Video Messaging: Frequency of Use
  • Email from Yahoo, Gmail, MSN Hotmail: Frequency of Use
  • Corporate Email Access: Frequency of Use
  • Instant Messaging (IM): Frequency of Use
  • Access the Internet/Websites: Frequency of Use
  • Access Videos Through the Internet/Websites: Frequency of Use
  • Summary: Top 2 Box (Ratings of 4 or 5) Interest in Feature
  • Summary: Already Have Feature on Mobile Phone
  • Interest in Having Wi-Fi for Internet Access on Mobile Phone
  • Interest in Having Wi-Fi for Voice Calling on Mobile Phone
  • Interest in Having Push-to-talk/Walkie Talkie Capabilities on Mobile Phone
  • Interest in Having Voice Activated Dialing on Mobile Phone
  • Interest in Having Voice Commands for Data Services on Mobile Phone
  • Interest in Having Location Based Services on Mobile Phone
  • Interest in Having Detachable Memory Stick - SDK or MMC Card on Mobile Phone
  • Interest in Having Bluetooth Headset for Hands Free Calling on Mobile Phone
  • Interest in Having Smartphone Tethering on Mobile Phone
  • Monthly Spend on Mobile Phone Service
  • Summary: Top 2 Box (Ratings of 4 or 5) Interest in Security Services
  • Summary: Already Have Following Security Services
  • Interest in Service That Wipes Phone/Content if Device Is Lost
  • Interest in Service to Protect Phone from Malware
  • Interest in Service That Encrypts Data
  • Interest in Service That Synchronizes Content on Phone
  • Has the Following Business-focused Apps on Mobile Phone
  • Plans to Have the Following Business-focused Apps on Mobile Phone
  • Uses the Following Devices
  • Business Versus Personal Use of Laptop
  • Method of Obtaining Laptop
  • Business Versus Personal Use of Netbook
  • Method of Obtaining Netbook
  • Business Versus Personal Use of Media Tablet
  • Method of Obtaining Media Tablet
  • Have Cellular Mobile Broadband Plan for Laptop?
  • Have Cellular Mobile Broadband Plan for Netbook?
  • Have Cellular Mobile Broadband Plan for Media Tablet?
  • Monthly Spend on Cellular Mobile Broadband Service
  • Number of Employees in Organization
  • Primary Industry of Organization
  • Occupation/Job Function
  • Age
  • Currently Employed Full-time?
  • Business Versus Personal Use of Mobile Phone
  • Mobile Phone Brand
  • Is Your Mobile Phone a Smartphone?
  • Smartphone Operating System
  • Type of Mobile Phone Service
  • Voice Minutes Used Per Month
  • Type of Service Plan for Mobile Phone
  • Mobile Phone Service Provider
  • Method of Obtaining Mobile Phone
  • Summary: Uses Feature Once a Day or More Often
  • Summary: Has Feature on Mobile Phone (Regardless of Use)
  • Summary: Does NOT Have Feature on Mobile Phone
  • Summary: Has Feature on Mobile Phone, But Never Uses It
  • Video Chat/Calling/Conferencing: Frequency of Use
  • Text Messaging: Frequency of Use
  • Picture Messaging: Frequency of Use
  • Video Messaging: Frequency of Use
  • Email from Yahoo, Gmail, MSN Hotmail: Frequency of Use
  • Corporate Email Access: Frequency of Use
  • Instant Messaging (IM): Frequency of Use
  • Access the Internet/Websites: Frequency of Use
  • Access Videos Through the Internet/Websites: Frequency of Use
  • Summary: Top 2 Box (Ratings of 4 or 5) Interest in Feature
  • Summary: Already Have Feature on Mobile Phone
  • Interest in Having Wi-Fi for Internet Access on Mobile Phone
  • Interest in Having Wi-Fi for Voice Calling on Mobile Phone
  • Interest in Having Push-to-talk/Walkie Talkie Capabilities on Mobile Phone
  • Interest in Having Voice Activated Dialing on Mobile Phone
  • Interest in Having Voice Commands for Data Services on Mobile Phone
  • Interest in Having Location Based Services on Mobile Phone
  • Interest in Having Detachable Memory Stick - SDK or MMC Card on Mobile Phone
  • Interest in Having Bluetooth Headset for Hands Free Calling on Mobile Phone
  • Interest in Having Smartphone Tethering on Mobile Phone
  • Monthly Spend on Mobile Phone Service
  • Summary: Top 2 Box (Ratings of 4 or 5) Interest in Security Services
  • Summary: Already Have Following Security Services
  • Interest in Service That Wipes Phone/Content if Device Is Lost
  • Interest in Service to Protect Phone from Malware
  • Interest in Service That Encrypts Data
  • Interest in Service That Synchronizes Content on Phone
  • Has the Following Business-focused Apps on Mobile Phone
  • Plans to Have the Following Business-focused Apps on Mobile Phone
  • Uses the Following Devices
  • Business Versus Personal Use of Laptop
  • Method of Obtaining Laptop
  • Business Versus Personal Use of Netbook
  • Method of Obtaining Netbook
  • Business Versus Personal Use of Media Tablet
  • Method of Obtaining Media Tablet
  • Have Cellular Mobile Broadband Plan for Laptop?
  • Have Cellular Mobile Broadband Plan for Netbook?
  • Have Cellular Mobile Broadband Plan for Media Tablet?
  • Monthly Spend on Cellular Mobile Broadband Service
  • Number of Employees in Organization
  • Primary Industry of Organization
  • Occupation/Job Function
  • Age
  • Currently Employed Full-time?
  • Business Versus Personal Use of Mobile Phone
  • Mobile Phone Brand
  • Is Your Mobile Phone a Smartphone?
  • Smartphone Operating System
  • Type of Mobile Phone Service
  • Voice Minutes Used Per Month
  • Type of Service Plan for Mobile Phone
  • Mobile Phone Service Provider
  • Method of Obtaining Mobile Phone
  • Summary: Uses Feature Once a Day or More Often
  • Summary: Has Feature on Mobile Phone (Regardless of Use)
  • Summary: Does NOT Have Feature on Mobile Phone
  • Summary: Has Feature on Mobile Phone, But Never Uses It
  • Video Chat/Calling/Conferencing: Frequency of Use
  • Text Messaging: Frequency of Use
  • Picture Messaging: Frequency of Use
  • Video Messaging: Frequency of Use
  • Email from Yahoo, Gmail, MSN Hotmail: Frequency of Use
  • Corporate Email Access: Frequency of Use
  • Instant Messaging (IM): Frequency of Use
  • Access the Internet/Websites: Frequency of Use
  • Access Videos Through the Internet/Websites: Frequency of Use
  • Summary: Top 2 Box (Ratings of 4 or 5) Interest in Feature
  • Summary: Already Have Feature on Mobile Phone
  • Interest in Having Wi-Fi for Internet Access on Mobile Phone
  • Interest in Having Wi-Fi for Voice Calling on Mobile Phone
  • Interest in Having Push-to-talk/Walkie Talkie Capabilities on Mobile Phone
  • Interest in Having Voice Activated Dialing on Mobile Phone
  • Interest in Having Voice Commands for Data Services on Mobile Phone
  • Interest in Having Location Based Services on Mobile Phone
  • Interest in Having Detachable Memory Stick - SDK or MMC Card on Mobile Phone
  • Interest in Having Bluetooth Headset for Hands Free Calling on Mobile Phone
  • Interest in Having Smartphone Tethering on Mobile Phone
  • Monthly Spend on Mobile Phone Service
  • Summary: Top 2 Box (Ratings of 4 or 5) Interest in Security Services
  • Summary: Already Have Following Security Services
  • Interest in Service That Wipes Phone/Content if Device Is Lost
  • Interest in Service to Protect Phone from Malware
  • Interest in Service That Encrypts Data
  • Interest in Service That Synchronizes Content on Phone
  • Has the Following Business-focused Apps on Mobile Phone
  • Plans to Have the Following Business-focused Apps on Mobile Phone
  • Uses the Following Devices
  • Business Versus Personal Use of Laptop
  • Method of Obtaining Laptop
  • Business Versus Personal Use of Netbook
  • Method of Obtaining Netbook
  • Business Versus Personal Use of Media Tablet
  • Method of Obtaining Media Tablet
  • Have Cellular Mobile Broadband Plan for Laptop?
  • Have Cellular Mobile Broadband Plan for Netbook?
  • Have Cellular Mobile Broadband Plan for Media Tablet?
  • Monthly Spend on Cellular Mobile Broadband Service
  • Number of Employees in Organization
  • Primary Industry of Organization
  • Occupation/Job Function
  • Age