Pages

35

Deliverables

Released

4Q 2009

Product Code

SU-1177

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Home Energy Management Systems (HEMS) encompass the use of in-home technology (often aided by software located at a utility or service provider’s head-end operations center) to enable consumers to better monitor and manage in-home energy consumption. When this functionality is offered by a utility to its customers, the systems are typically known as "home area networks" (HANs) and usually form part of the utility’s smart meter deployment. The HEMS market is at a very early stage of development and there are many pressing questions about consumer preferences and activities with respect to in-home energy management. Such questions include, among others: how do consumers prefer to receive HEMS functionality? How do consumers prefer to interact with HEMS? What benefits are consumers seeking from in-home energy management? How are current HEMS configured in actual deployments and how do consumers believe this should evolve in the future? How much money (as a %) are consumers saving on their monthly utility bills as a result of HEMS deployments?

This presentation offers the consumer survey results and accompanying analysis of ABI Research’s 2009 US Consumer Survey, with respect to consumer attitudes and activities in the area of HEMS. An online survey methodology was used, with the survey conducted September 8-10, 2009 and completed by 1,001 consumers in the United States. The sample source comprised members of a leading global online market research panel that offers market researchers access to the world's most highly profiled, responsive and rigorously maintained online panel of 4.3 million active members covering 33 international panels. Survey participants were adults of at least 18 years of age and were either the sole decision maker or shared decision making for energy services for their home.