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Mobile Data Services and Corporate Information Access Adoption

US Operator Mobile Business Customer 2009 Survey Results

Surveys

Pages
31
Deliverables
Released
1Q 2010
Product Code
SU-1780
Price
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Presented in this research brief are mobile data services survey results of United States mobile business customers segmented by US mobile operator. Also included are results for methods of corporate data access for handsets and laptops. Conducted in August 2009, adoption and frequency of use data are shown for:

- Text messaging
- Picture messaging
- Video messaging
- Internet access
- Mobile e-mail
- Instant messaging
- Internet video access
- Video calling
- Video sharing

Supplementing this data are mobile phone usage and spending data, as well as survey respondent demographic data.

Table of Contents

Methodology
Summary: Mobile Phone Usage
Mobile Phone Usage
Number of Mobile Phones Used
Ways in Which to Use Multiple Phones
Monthly Minutes Used
How Monthly Mobile Phone Bill Is Paid
Average Monthly Mobile Phone Service Spend
Summary: Services Most Commonly-Used with Current Mobile Phone
Services Used with Current Mobile Phone
Average Frequency of Text Messaging on Mobile Phone
Frequency of Using Text Messaging for Business Purposes
Average Frequency of Picture Messaging on Mobile Phone
Average Frequency of Accessing the Internet on Mobile Phone
Average Frequency of Using Mobile E-mail on Mobile Phone
Frequency of Using Mobile E-mail for Business Purposes
Summary: Services Less Commonly-Used with Current Mobile Phone
Average Frequency of Instant Messaging on Mobile Phone
Average Frequency of Video Messaging on Mobile Phone
Average Frequency of Accessing Videos Through the Internet on Mobile Phone
Summary: Access to Corporate & Customer Data from Mobile Devices
Mobile Access to Corporate/Customer Information
Method of Accessing Corporate/Customer Data from Mobile Phone
Summary: Demographics
Company Size
Industry
Occupation
Age
Anticipated 2009 Personal
Annual Pre-Tax Income




25 Charts
  • Mobile Phone Usage
  • Number of Mobile Phones Used
  • Ways in Which to Use Multiple Phones
  • Monthly Minutes Used
  • How Monthly Mobile Phone Bill Is Paid
  • Average Monthly Mobile Phone Service Spend
  • Services Used with Current Mobile Phone
  • Average Frequency of Text Messaging on Mobile Phone
  • Frequency of Using Text Messaging for Business Purposes
  • Average Frequency of Picture Messaging on Mobile Phone
  • Average Frequency of Accessing the Internet on Mobile Phone
  • Average Frequency of Using Mobile E-mail on Mobile Phone
  • Frequency of Using Mobile E-mail for Business Purposes
  • Average Frequency of Instant Messaging on Mobile Phone
  • Average Frequency of Video Messaging on Mobile Phone
  • Average Frequency of Accessing Videos Through the Internet on Mobile Phone
  • Access to Corporate/Customer Information from Mobile Phone?
  • Access to Corporate/Customer Information from Laptop?
  • Method of Accessing Corporate/Customer Data from Mobile Phone
  • Company Size
  • Industry
  • Occupation
  • Age
  • Anticipated 2009 Personal
  • Annual Pre-Tax Income