E-Government Online Services

Future Growth, Investment and Savings Potential of e-Participation

Research Report

Pages
45
Deliverables
Released
3Q 2011
Product Code
RR-EGOV-11
Price
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An increasing amount of governments worldwide are placing citizen services online. These governments are aspiring to move these services online to achieve a greater return on investment, create convenience for their citizens, create a transparent government, and improve access to services. Although the primary driver for introducing online e-government services is investing for future economic gains, there are many secondary reasons governments want to move services online to help both themselves and citizens. This study addresses each of the barriers and drivers in planning and deploying infrastructure and technological aspects of providing an online service through a government portal. This report provides ABI Research's view of the most likely future market changes and developments.

What Questions Does This Report Answer?

  • What will governments invest in the implementation of e-government services?
  • What potential savings can be achieved through the deployment of online services?
  • How are these savings made?
  • What is the population coverage of online e-government services?
  • What is the population usage of online e-government services?
  • What drivers are pushing governments to adopt online e-government services?
  • What inhibitors are there in the implementation of online e-government services?

Who Needs This Report?

  • Governments
  • Councils
  • Governing Bodies
  • Smart Card Vendors
  • Broadband Service Providers
  • Communication and Media Providers

Table of Contents

  • Executive Brief

  • Top Line Forecast
  • E-Government Drivers
  • Primary Driver: How Governments Achieve an ROI
  • Online E-Government Inhibitors
  • Interface Summary: Regional Trends at a Glance

Section 1.
EXECUTIVE SUMMARY


Section 2.
MARKET ISSUES

2.1. Governmental Departments Driving E-government Services
2.2. Barriers to Bringing E-government Services to Market
2.3. Government and Citizen Demand for Adoption
2.4. Creating a Greener World
2.5. Demographics and Technological Acceptance
2.6. Creating an E-democracy
2.7. Investment and ROI
2.8. Guidelines and Aims
2.9. Fear on Handing over Personal Data

Section 3.
TECHNOLOGY ISSUES

3.1. E-Readiness, Infrastructure, and Availability
3.2. E-government Services and National ID Schemes
3.3. Multi-Application Documentation and Services
3.4. Security
3.5. Cards
3.6. Data Storage
3.7. Firewalls
3.8. Login Applications
3.9. DNS and DNSSEC
3.10. Cloud Computing
3.11. Hardware
3.12. Tokens
3.13. Portable Card Readers
3.14. Applications

Section 4.
KEY INDUSTRY PLAYERS

4.1. Atos International
4.2. Computacenter
4.3. Cisco
4.4. CrimsonLogic
4.5. Dell
4.6. Gemalto
4.7. Google

Section 5.
IBM

5.1. Infineon Technologies
5.2. L1 Identity Solutions
5.3. Mastek
5.4. Microsoft
5.5. Morpho
5.6. NXP
5.7. Verizon Communications

Section 6.
MARKET FORECASTS

6.1. Report Scope
6.2. Report Methodology
6.3. Definitions
6.4. E-Government Services
6.5. Population Coverage
6.6. E-participation (Number of Users)
6.7. Level of Investment
6.8. Level of Savings
6.9. E-readiness
6.10. World Summary
6.11. Americas
6.12. Americas Case Studies
6.13. Brazil
6.14. Canada
6.15. United States
6.16. Americas Trends at a Glance
6.17. Asia Summary
6.18. Asia Case Studies
6.19. China
6.20. Hong Kong
6.21. India
6.22. Malaysia
6.23. Singapore
6.24. South Korea
6.25. Thailand
6.26. Asia Trends at a Glance
6.27. European Summary
6.28. European Case Studies
6.29. Belgium
6.30. Denmark
6.31. Germany
6.32. Spain
6.33. United Kingdom
6.34. European Trends at a Glance
6.35. Middle East & Africa
6.36. Middle East & Africa Case Studies
6.37. Bahrain
6.38. Dubai
6.39. Kenya
6.40. Oman
6.41. Qatar
6.42. South Africa
6.43. Middle East & Africa Trends at a Glance

Section 7.
COMPANY DIRECTORY


Section 8.
ACRONYMS

8.1. Sources and Methodology
8.2. Notes




11 Charts
  • Fixed Broadband Subscribers
  • Population Coverage and Service Users
  • Likely Level of Investment and Potential Savings
  • Population Coverage and Service Users
  • Likely Level of Investment and Potential Savings
  • Population Coverage and Service Users
  • Likely Level of Investment and Potential Savings
  • Population Coverage and Service Users
  • Likely Level of Investment and Potential Savings
  • Population Coverage and Service Users
  • Likely Level of Investment and Potential Savings