Mobile Barcode Scanning

Mobile-Activated and Mobile-Displayed Solutions in Business-to-Consumer Environments

Research Report

Pages
51
Deliverables
Released
2Q 2011
Product Code
RR-MBAR-11
Price
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Millions of consumers are scanning one-dimensional (1D) and two-dimensional (2D) barcodes using their smartphones cameras, or displaying barcodes on their mobile phone/device screens at the point of sale (POS), point of purchase (POP), point of decision (POD), point of entry (POE) or point of transaction (POT). From 1D barcodes (including traditional UPC, EAN and linear barcodes found on most packaging -- notably consumer -- goods, on loyalty cards or on gift cards) to "newer" 2D barcode/symbology formats such as QR Code, Microsoft Tag, Aztec Code, Data Matrix, EZcode and several others, the applications and use cases for mobile barcode scanning are truly limitless. Increasingly, 2D barcodes seem to be everywhere in Japan, the United States and across the world.

This Research Report focuses on the high-level technology considerations, market trends, application examples, market dynamics and consumer adoption trends tied to mobile barcode scanning. The scope of this research does not include the assessment, evaluation or analysis of current mobile marketing strategies tied to mobile barcode scanning, SMS (text messages), ad revenue, Internet searches/ or site access.

What Questions Does This Report Answer?

  • How quickly are consumers adopting smartphones with camera and Internet connectivity?
  • How aware are consumers of mobile barcode scanning?
  • Will QR Codes dominate in the US and internationally, becoming the de facto standard as they are in Japan?
  • Should participants in this market offer coupons and discounts, provide informational services or deliver other marketing messaging?
  • Which mobile barcode scanning programs and use cases will stick among consumers?
  • What will be the consumers’ choice/favorite and how do providers maximize that experience?
  • Where should market participants' spheres of influence be, in terms of market development and consumer education?
  • Where should the responsibilty for pre-installation of barcode readers on phones in the United States and Europe lie?

Who Needs This Report?

  • Standards organizations
  • Mobile Network Operators/Carriers
  • Smartphone manufacturers
  • Barcode scanner and imager manufacturers
  • Brands (retailers, airlines, CPG companies, etc.)
  • Advertising channel
  • Mobile software / app / service providers

Table of Contents

  • Executive Brief

  • Getting Smartphones into Consumers' Hands is Step One
  • Consumer Awareness of Mobile Barcode Scanning
  • US Consumers: Mobile Scanning Apps of Interest
  • Mobile Barcode Scanning: It's an Application Invasion!
  • Key Challenges Today
  • Mobile Barcode Scanning Value Chain: Anything But Linear
  • Value Chain Challenges
  • ABI Research's Keys for Mobile Scanning Success

Section 1.
EXECUTIVE SUMMARY


Section 2.
OVERALL MARKET

2.1. Defining Mobile Barcode Scanning
2.2. "With Device" vs. "On Device" Mobile Barcode Scanning
2.3. Smartphones Today, Tablets Tomorrow?
2.4. Mobile Marketing Strategies Are Important But Not the Focus Here
2.5. But, Here Is the Main Message for Mobile Barcode Scanning Campaigns
2.6. Key Questions and Takeaways
2.7. Mobile Shopping, Transactions, Payment, and NFC

Section 3.
MOBILE BARCODE SCANNING BASICS AND KEY ISSUES

3.1. Introduction
3.2. Linear (1D) Barcodes Remain Important
3.3. 2D Barcodes 101
3.4. Code Red for 2D Barcode Battle: Proprietary vs. Open Codes
3.5. Open Codes: QR Code, DataMatrix, Aztec Code and Others
3.6. Proprietary Codes: Microsoft Tag, EZcode, and Others
3.7. Co-existence for Now
3.8. Japan Eliminated this Debate with its Top-Down Market Penetration
3.9. Specific Types of 2D Codes/Symbologies

Section 4.
THREE KEYS: SMARTPHONES, SOFTWARE, AND SUCCESSFUL SCANS

4.1. Introduction
4.2. Getting Smartphones in the Hands of Consumers
4.3. Global and Regional Smartphone Shipments: 2008 to 2016
4.4. Global Smartphone Shipments by Vendor Share and Operating System
4.5. Global Smartphone Capabilities/Feature Attach Rates
4.6. Mobile Internet Users (Monthly Subscribers)
4.7. Metric 2: Decoding Software and Application Downloads
4.8. Example Downloadable Reader/Decoder Apps
4.9. Example m-loyalty and m-gift card Downloadable Apps
4.10. Pre-installing vs. Downloading
4.11. Metric 3: Getting Consumers to Scan or Present Mobile Codes (Again and Again)
4.12. Metric 4: Enable Enterprises with 2D Imagers for ODMBS Applications
4.13. Target Takes Aim at Retail ODMBS Application Leadership
4.14. Target Gift Card (and Starbucks Mobile Card) Redemption Using Mobile Phones
4.15. Target's Mobile 2D Barcode Couponing Program
4.16. An Installed Base of Imagers will Enable Retailers and Non-Retailers for ODMBS

Section 5.
MOBILE BARCODE SCANNING APPLICATIONS AND ADOPTION TRENDS

5.1. Too Many WDMBS and ODMBS Applications and Use Cases to Name
5.2. ABI's US Smartphone Consumer Mobile Barcode Scanning Research Findings
5.3. US Consumer Awareness of Mobile Barcode Scanning
5.4. US Consumer Interest in Mobile Barcode Scanning
5.5. Level of Interest in Select Mobile Barcode Scanning Applications/Use Cases
5.6. Frequency of Mobile Barcode Scanning
5.7. Source/Method of Securing Mobile Barcode Scanning Decoder/Reader Software or Application
5.8. What is Being Scanned by Consumers?
5.9. Reasons for Lack of Interest

Section 6.
MOBILE SCANNING VALUE CHAIN

6.1. Current Value Chain Dynamic is Anything but Linear
6.2. Value Chain Challenges
6.3. ABI Research's Keys for Mobile Barcode Scanning Success

Section 7.
COMPANY DIRECTORY


Section 8.
ACRONYMS

8.1. Sources and Methodology
8.2. Notes




29 Charts
  • Global Smartphone Shipments, Global Market, Forecast: 2008 to 2016
  • Global Smartphone Shipments by Vendor (Actuals), Global Market, Vendor Market Share: 2008 to 2010
  • Global Smartphone Shipments by Operating System, Global Market, Forecast: 2008 to 2016
  • Smartphone Technology Feature Attach Rates, Global Market, Forecast: 2008 to 2016
  • Mobile Barcode Scanning Enabling Smartphone Technology Feature Attach Rates, Global Market, Forecast: 2008 to 2016
  • Mobile Internet Users, US Regular Mobile Internet Users (Monthly), Forecast: 2010 to 2016
  • Consumer Awareness about Mobile Barcode Scanning using their Smartphone Camera, Percent of US Smartphone User Respondents
  • General Level of Interest in Mobile Barcode Scanning, Percent of US Smartphone Respondents that Have NOT Scanned a Barcode with Their Smartphone
  • Specific Level of Interest in Select Applications for Mobile Barcode Scanning (Comparison Chart), Average Level of Interest Ratings Among US Respondents (1=Not Important; 5 = Extremely Important)
  • Frequency of Mobile Barcode Scanning, Percent of US Smartphone User Respondents that Have Scanned a Barcode with Their Smartphone
  • Source/Method of Securing of Barcode Scanner/Reader Software on Smartphone, Percent of US Smartphone Users that have Scanned a Barcode with their Smartphone
  • Sources of Scanned/Read Barcode using Smartphone, Percent of US Smartphone Users that have Scanned a Barcode with their Smartphone
  • Reasons Less than Very Interested in Mobile Barcode Scanning, Percent of US Smartphone Users Less than Very Interested in Scanning Barcodes with their Smartphone
  • Global Smartphone Shipments
  • Global Smartphone Shipments by Vendor (Actuals)
  • Global Smartphone Shipments by Operating System
  • Smartphone Technology Feature Attach Rates
  • Mobile Barcode Scanning Enabling Smartphone Technology Feature Attach Rates
  • Mobile Internet Users
  • Consumer Awareness about Mobile Barcode Scanning Using Their Smartphone Camera
  • General Level of Interest in Mobile Barcode Scanning
  • Specific Level of Interest in Select Applications for Mobile Barcode Scanning (Comparison Chart)
  • Frequency of Mobile Barcode Scanning
  • Source/Method of Securing of Barcode Scanner/Reader Software on Smartphone
  • Sources of Scanned/Read Barcode using Smartphone
  • Reasons Less than Very Interested in Mobile Barcode Scanning
  • Global Smartphone Shipments, Global Market, Forecast: 2008 to 2016
  • Consumer Awareness about Mobile Barcode Scanning Using Their Smartphone Camera, Percent of US Smartphone User Respondents
  • Specific Level of Interest in Select Applications for Mobile Barcode Scanning (Comparison Chart), Average Level of Interest Ratings Among US Respondents (1=Not Important; 5 = Extremely Important)
1 Figures
  • The Mobile Barcode Scanning Machine