• Please log in to purchase this product.
    Purchase this Product
  • Email this Page

    • Please enter a valid email address.

    Please enter a valid email address.

    Please enter a valid name.

    Your Email has been sent.

Enterprise Smartphones

Android, iPhone, BlackBerry, Symbian, Windows, webOS

Research Report

Pages
87
Deliverables
Released
3Q 2010
Product Code
RR-ESP-10
Price
Login

What makes a smartphone an "enterprise smartphone"? Is it the OS? Is it the device's features? Is it the applications? Is it related to device management and security? ABI Research believes that the enterprise smartphone is defined by a combination of capabilities that can be customized to address both end-user and IT needs. These can vary by occupation, vertical and even by size of business. To this end, enterprise smartphones require inputs from companies that span the mobile and IT ecosystems including handset manufacturers, OS vendors, chipset vendors, mobile operators, traditional enterprise application providers and mobile-focused application providers.

This study examines the important characteristics of enterprise smartphones and the ecosystem players that create value for businesses with these devices. Central to the smartphone, and the nexus for all smartphone capabilities, is the operating system. This report not only offers a critical review across eight major OS categories for the business market but also provides forecasts for enterprise adoption of smartphones by OS for each region, including shipments and the business customer installed base.

Also provided are data on shipments and installed base by size of business and 12 important verticals for the North American, Western Europe, and Asia Pacific markets.

What Questions Does This Report Answer?

  • How will BlackBerry fare for smartphone market share among business customers in the presence of Android and Apple?
  • What is the impact of Android's growth on Apple's adoption by business customers?
  • What factors will drive and inhibit growth of Android devices among enterprise users?
  • What will be the fate of the Windows OS over the next five years?
  • What are the key applications necessary to drive adoption of smartphones among business customers?
  • What was the smartphone shipment market share by OS in 2009?
  • What was the smartphone install base market share by OS in 2009?
  • What will the smartphone shipment market share be, by OS, in 2015?
  • What will the smartphone installed base market share be, by OS, in 2015?

Who Needs This Report?

  • Handset manufacturers
  • OS vendors
  • Chipset vendors
  • Mobile operators
  • Traditional enterprise application providers
  • Mobile-focused application providers
  • Application developers
  • Financial community

Table of Contents

  • Executive Brief

  • Executive Brief: Top-Line Forecast
  • Executive Brief : Drivers
  • Executive Brief : Inhibitors
  • Executive Brief : Market Share
  • Executive Brief : Summary and Strategic Recommendations

Section 1.
Executive Summary
1.1. Introduction
1.2. Report Coverage
1.3. Smartphone Definition
1.4. Overview of Market
1.5. Drivers and Inhibitors of Smartphone Adoption in the Enterprise
1.5.1. Drivers
1.5.2. Inhibitors
1.6. Forecasts
1.6.1. Enterprise Smartphone Shipments
1.6.1.1. By Operating System
1.6.1.2. By Region
1.6.2. Enterprise Smartphone Installed Base
1.6.2.1. By Operating System
1.6.2.2. By Region
1.6.3. Enterprise Smartphone Shipments and Installed Base by Size of Business

Section 2.
Future of Enterprise Applications - Beyond E-Mail
2.1. Applications Are the Differentiator and the Enabling Technology
2.2. Enterprise Smartphone Killer Apps
2.2.1. E-mail - The Original Killer Smartphone App
2.2.2. Mobilization of Enterprise Software Applications
2.2.3. Unified Communications/Collaboration Tools
2.2.4. Browser Solutions
2.2.5. Cloud Computing
2.2.6. Downloadable Apps

Section 3.
Smartphone Security Issues
3.1. Smartphone Security Concerns
3.1.1. Malware
3.1.1.1. Trojan Horses
3.1.1.2. Worms
3.1.1.3. Spyware
3.1.1.4. Spam
3.1.2. Vectors
3.2. Solutions
3.2.1. Anti-Virus Software
3.2.2. Firewalls and Mobile VPNs
3.2.3. Sandboxes
3.2.4. Encryption
3.2.5. Remote Control
3.2.6. Filtering
3.2.7. Firmware
3.2.8. Signed Certificates
3.2.9. Biometrics
3.3. Policy Management - Corporate Liable/Personal Liable

Section 4.
Key Industry Players
4.1. Smartphone Ecosystem
4.2. Device Vendors
4.2.1. Apple
4.2.2. HP/Palm
4.2.3. HTC
4.2.4. Motorola
4.2.5. Nokia
4.2.6. RIM
4.2.7. Samsung
4.3. Operating System (OS) Vendors
4.3.1. Android
4.3.2. BlackBerry
4.3.3. iOS (aka iPhone OS)
4.3.4. Palm webOS
4.3.5. Symbian
4.3.6. Windows Mobile
4.3.7. Other Operating Systems
4.4. Chipset Vendors
4.4.1. Arm Holdings
4.4.2. Intel
4.4.3. Nvidia
4.4.4. Qualcomm
4.4.5. Samsung
4.4.6. Texas Instruments
4.5. Enterprise Systems Application Vendors
4.5.1. IBM
4.5.2. Microsoft
4.5.3. Oracle
4.5.4. Salesforce.com
4.5.5. SAP/Sybase
4.6. Application Development Vendors
4.6.1. Antenna Software
4.6.2. Formotus
4.6.3. Good Technology
4.6.4. Mobile Distillery
4.6.5. Pyxis Mobile
4.6.6. Quickoffice
4.6.7. Vivido Labs
4.7. Operators
4.7.1. AT&T
4.7.2. Orange
4.7.3. Sprint Nextel
4.7.4. T-Mobile
4.7.5. Verizon Wireless
4.7.6. Vodafone

Section 5.
Smartphone OS Feature Review
5.1. Operating System (OS) Vendors
5.1.1. Android
5.1.1.1. Apps
5.1.1.2. Browser
5.1.1.3. Multitasking
5.1.1.4. Security/Device Management
5.1.1.5. Other Considerations
5.1.1.5.1. Development/Applications
5.1.2. Apple iOS
5.1.2.1. Apps
5.1.2.2. Browser
5.1.2.3. Multitasking
5.1.2.4. Security/Device Management
5.1.2.5. Other Considerations
5.1.2.5.1. Development/Applications
5.1.3. BlackBerry
5.1.3.1. Apps
5.1.3.2. Browser
5.1.3.3. Multitasking
5.1.3.4. Security/Device Management
5.1.3.5. Other Considerations
5.1.3.5.1. Development/Applications
5.1.4. Palm webOS
5.1.4.1. Apps
5.1.4.2. Browser
5.1.4.3. Multitasking
5.1.4.4. Security/Device Management
5.1.4.5. Other Considerations
5.1.4.5.1. Development/Applications
5.1.5. Symbian
5.1.5.1. Apps
5.1.5.2. Browser
5.1.5.3. Multitasking
5.1.5.4. Security/Device Management
5.1.5.5. Other Considerations
5.1.5.5.1. Development/Applications
5.1.6. Windows Phone 7
5.1.6.1. Apps
5.1.6.2. Browser
5.1.6.3. Multitasking
5.1.6.4. Security/Device Management
5.1.6.5. Other Considerations
5.1.6.5.1. Development/Applications

Section 6.
Market Forecasts
6.1. Methodology
6.2. Market Leaders Summary
6.2.1. Apple
6.2.2. Android
6.2.3. BlackBerry
6.3. Shipments by Operating System
6.3.1. World wide
6.3.2. North America
6.3.3. Western Europe
6.3.4. Asia-Pacific
6.3.5. Eastern Europe
6.3.6. Latin America
6.3.7. Middle East and Africa
6.4. Installed Base by Operating System
6.4.1. Worldwide
6.4.2. North America
6.4.3. Western Europe
6.4.4. Asia-Pacific
6.4.5. Eastern Europe
6.4.6. Latin America
6.4.7. Middle East and Africa
6.5. By Size of Business
6.5.1. Worldwide
6.5.2. North America
6.5.3. Western Europe
6.5.4. Asia-Pacific
6.6. By Industry Vertical
6.6.1. Worldwide
6.6.2. North America
6.6.3. Western Europe
6.6.4. Asia-Pacific

Section 7.
Company Directory

Section 8.
Acronyms
Table of Contents
Sources and Methodology
Notes




30 Tables

Registered users can view table structure by clicking on the table title. Register now or Log in.
1-1
Enterprise Smartphone Shipments, Market Share by OS, World Markets, Forecast: 2009 to 2015
1-2
Enterprise Smartphone Shipments by Region, World Markets, Forecast: 2008 to 2015
1-3
Enterprise Smartphone Installed Base, Market Share by OS, World Markets, Forecast: 2009 to 2015
1-4
Enterprise Smartphone Installed Base by Region, World Markets, Forecast: 2008 to 2015
1-5
Enterprise Smartphone Shipments and Installed Base by Size of Business, World Markets, Forecast: 2009 to 2015
5-1
Smartphone OS Feature Review, 2010
6-1
Enterprise Smartphone Shipments by Region, World Markets, Forecast: 2008 to 2015
6-2
Enterprise Smartphone Shipments by Region, North America, Forecast: 2008 to 2015
6-3
Enterprise Smartphone Shipments by Region, Western Europe, Forecast: 2008 to 2015
6-4
Enterprise Smartphone Shipments by Region, Asia-Pacific, Forecast: 2008 to 2015
6-5
Enterprise Smartphone Shipments by Region, Eastern Europe, Forecast: 2008 to 2015
6-6
Enterprise Smartphone Shipments by Region, Latin America, Forecast: 2008 to 2015
6-7
Enterprise Smartphone Shipments by Region, Middle East, Forecast: 2008 to 2015
6-8
Enterprise Smartphone Shipments by Region, Africa, Forecast: 2008 to 2015
6-9
Enterprise Smartphone Installed Base by Region, World Markets, Forecast: 2008 to 2015
6-10
Enterprise Smartphone Installed Base by Region, North America, 2008 to 2015
6-11
Enterprise Smartphone Installed Base by Region, Western Europe, Forecast: 2008 to 2015
6-12
Enterprise Smartphone Installed Base by Region, Asia-Pacific, Forecast: 2008 to 2015
6-13
Enterprise Smartphone Installed Base by Region, Eastern Europe, Forecast: 2008 to 2015
6-14
Enterprise Smartphone Installed Base by Region, Latin America, Forecast: 2008 to 2015
6-15
Enterprise Smartphone Installed Base by Region, Middle East, Forecast: 2008 to 2015
6-16
Enterprise Smartphone Installed Base by Region, Africa, Forecast: 2008 to 2015
6-17
Enterprise Smartphone Shipments and Installed Base by Size of Business, World Markets, Forecast: 2009 to 2015
6-18
Enterprise Smartphone Shipments and Installed Base by Size of Business, North America, Forecast: 2009 to 2015
6-19
Enterprise Smartphone Shipments and Installed Base by Size of Business, Western Europe, Forecast: 2009 to 2015
6-20
Enterprise Smartphone Shipments and Installed Base by Size of Business, Asia-Pacific, Forecast: 2009 to 2015
6-21
Enterprise Smartphone Shipments by Industry Vertical, World Markets, Forecast: 2009 to 2015
6-22
Enterprise Smartphone Shipments by Industry Vertical, North America, Forecast: 2009 to 2015
6-23
Enterprise Smartphone Shipments by Industry Vertical, Western Europe, Forecast: 2009 to 2015
6-24
Enterprise Smartphone Shipments by Industry Vertical, Asia-Pacific, Forecast: 2009 to 2015
9 Charts
  • Smartphone Shipment Market Share by Vendor, World Markets: 2Q 2010
  • Enterprise Smartphone Shipment Market Share by Operating System, World Markets: 2010
  • Enterprise Smartphone Shipments by Operating System, World Markets, Forecast: 2009 to 2015
  • Enterprise Smartphone Installed Base by Operating System, World Markets, Forecast: 2009 to 2015
  • Enterprise Smartphone Shipments by Region, World Markets, Forecast: 2009 to 2015
  • IBM Global CIO Survey, 2009 (n=2,350)
  • Market Share vs. Number of Devices per OS vs. Number of Device Manufacturers, World Markets: 2010
  • Enterprise Smartphone Shipments by Region World Markets, Forecast: 2009 to 2015
  • Enterprise Smartphone Market Share by Operating System World Markets: 2010
1 Figures
  • Smartphone Ecosystem