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Hey, Verizon Wireless, Your Back-End Is Showing
Author:
Neil Strother, Practice Director, Mobile Marketing Strategies and Mobile Services
Published: 26 May 2010
This is a rant, OK? I tried to upgrade a mobile phone with Verizon Wireless recently and it turned into a near debacle – both online and in the real world.
The full text of this Insight is available to subscribers of the Mobile Operator Strategies Research Service and the Mobile Marketing Research Service.
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