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Consumer Cloud Computing Survey 2010

E-Mail, Online Data Storage, Photo Storage and Sharing, Anti-Virus/Anti-Spam, and PC Backup

Research Report

Pages
32
Deliverables
Released
2Q 2010
Product Code
RR-CLOUD-10
Price
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In January 2010, ABI Research surveyed a total of 1,003 U.S. adult consumers on their awareness and usage of cloud computing applications. Respondents were asked about the type(s) of computers, operating systems and Internet connections they typically use, their computer-related activities at home and work, and their awareness of and experience with web-based applications aimed at consumers. While many consumers reported familiarity with at least one cloud-based application, few indicated any willingness to pay for their use.

This study contains information on the respondents to this study and their specific responses when asked about their familiarity, use and potential use of web-based applications, as well as how much they potentially would pay to be able to access and use such applications.

What Questions Does This Report Answer?

  • Do consumers use cloud-based computer applications?
  • If so, which types of cloud-based computing applications do they use?
  • Why do consumers use cloud-based computing applications?
  • How much do/will consumers pay to utilize cloud-based computing applications?
  • What types of cloud-based computing applications are consumers willing to consider using?

Who Needs This Report?

  • Cloud Computing companies
  • Software developers

Table of Contents

Methodology
Summary: Current Internet and Computer Usage
Internet Access
Computers Used
Summary: Current Internet and Computer Usage (cont'd)
Activities Performed on Computers
Summary: Familiarity with Cloud Computing Applications
Familiarity with Cloud Computing Applications
Summary: Use of Cloud Computing Applications
Use of Cloud Computing Applications
Summary: Reasons for Using Cloud Computing Applications
Reasons for Using Cloud Computing Applications
Home Computer Failures
Summary: Cloud Computing Applications Would Consider Using
Cloud Computing Applications Would Consider Using
Summary: Amounts Currently Paying/Would Be Willing to Pay for Cloud Computing Applications
Summary: Perceived Usefulness of Different Types of Cloud Computing Applications
Top 2 Box Ratings: Usefulness of Cloud Computing Application Categories
Summary: Demographics
Age
Gender
Marital Status
Residential Area
Education
Summary: Demographics (cont'd)
Occupational Status
Working From Home
Types of Computers Use for Business Reasons/When Working from Home
Income




19 Charts
  • Types of Internet Access Used at Home and/or Work
  • Types of Computers Used
  • Activities Performed on Computers
  • Familiarity with Cloud Computing Applications
  • Use of Cloud Computing Applications
  • Reasons for Using Cloud Computing Applications
  • Ever Experienced a Hard Drive Crash or Other Catastrophic Computer Failure on a Home Computer?
  • Cloud Computing Applications Would Consider Using
  • How Useful Is It or Would it Be to You to Be Able to Do the Following Using a Cloud Computing Application? ('Top 2 Box' ratings: 4 or 5 on a 5 point scale, where 5='Extremely useful')
  • Age
  • Gender
  • Marital Status
  • Residential Area
  • Education
  • Summary: Demographics (cont'd)
  • Occupational Status
  • Working From Home
  • Types of Computers Use for Business Reasons/When Working from Home
  • Income