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Enterprise Social Media and Content Management Systems

UC, Email, Collaboration, Content Management, and Line-of-Business App Platform Evolution

Research Report

Pages
36
Deliverables
Released
4Q 2011
Product Code
RR-EMSN-11
Price
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The enterprise social collaboration platforms and services market is gaining momentum as these tools are emerging as a viable alternative to legacy collaboration platforms, such as email, which exist in silos today. The primary goal of the social enterprise is to achieve an integrated, coherent, and flexible functioning and development of organizations, making them more agile and capable of facing a highly dynamic business environment. Many organizations have gone beyond the initial experimentation stage to implement these tools in earnest in order to resolve specific business issues. This report analyzes the market growth for enterprise collaboration services across two implementation scenarios - premises and the cloud. It offers quantitative and qualitative analysis of the impact of enterprise mobility on social platforms as organizations seek to mobilize their collaboration apps. The report offers comprehensive quantitative data on the market size and forecasts by key geographic regions, vertical and horizontal markets, and device type. It also offers an exhaustive analysis of the competitive landscape and key vendor differentiation strategies.

What Questions Does This Report Answer?

  • What was the growth of the enterprise social collaboration market in 2011? What is the projected growth between 2011 and 2016?
  • What is the impact of consumerization of the enterprise?
  • Which adoption model will see greater growth - premises or cloud?
  • What are the major drivers for enterprise collaboration applications?
  • What are the major obstacles to the growth of the enterprise collaboration market?
  • How is enterprise mobility impacting social interactions at the enterprise?
  • Who are the key competitors and how is the competitive landscape changing?
  • Which competitors will make the most impact? Why?

Who Needs This Report?

  • Enterprise social collaboration platform vendors
  • Cloud providers of enterprise social collaboration services
  • Email vendors
  • Email hosted service providers
  • Unified communications vendors
  • Marketing teams at mobile device vendors
  • Mobile OS and applications vendors
  • Technology sourcing executives at key vertical industries - high-tech, finance, retail, etc.

Table of Contents

  • Executive Brief

  • Enterprise Social Collaboration Market
  • Drivers
  • Inhibitors
  • Competitive Landscape
  • Summary and Strategic Recommendations

Section 1.
EXECUTIVE SUMMARY
1.1. Social Collaboration in the Enterprise
1.2. The Relevance of Social Collaboration
1.3. The Evolution of Social Collaboration Platforms
1.4. Consumerization of the Enterprise
1.5. Goals of Enterprise Social Collaboration
1.6. Looking Beyond Email
1.7. Social Collaboration Not a Strategy by Itself, but an Enabler
1.8. Social Collaboration and Content Management
1.9. Synchronous Social Collaboration
1.10. Social Collaboration in the Mobility Context
1.11. The Business Case for Social Collaboration Platforms
1.12. Social Collaboration and Analytics
1.13. Cloud- Versus Premises-based Social Collaboration
1.14. Social CRM
1.15. Mobile Unified Communications and Social Networking, a High Priority for Enterprises
1.16. SharePoint and the Rest
1.17. Market Fragmentation
1.18. Definition and Scope

Section 2.
MARKET ISSUES
2.1. Defining Social Collaboration
2.2. Document Discovery and Connecting People
2.3. Intranet Vs. Extranet
2.4. Security and Compliance
2.5. Social Analytics
2.6. Social Mobile Enterprise
2.7. Market Drivers
2.8. Market Challenges

Section 3.
REVENUE FORECASTS
3.1. Market Growth
3.2. Forecast Methodology
3.3. Revenue and Demand Forecasts
3.4. Key Vertical Markets for Enterprise Social Collaboration Platforms
3.5. Social Collaboration on Mobile Devices

Section 4.
ENTERPRISE SOCIAL COLLABORATION COMPETITIVE LANDSCAPE AND VENDOR STRATEGIES
4.1. Social Collaboration Competitive Landscape
4.2. Vendor Profiles
4.3. Alfresco
4.4. blueKiwi
4.5. BroadVision
4.6. EMC Documentum
4.7. Ektron
4.8. IBM Corporation
4.9. Igloo Software
4.10. Jive Software
4.11. Microsoft Corporation
4.12. MindTouch
4.13. Moxie Software
4.14. Mzinga
4.15. NewsGator
4.16. O3Spaces
4.17. OpenText
4.18. Socialtext
4.19. Telligent
4.20. Tibco
4.21. Yammer

Section 5.
COMPANY DIRECTORY

Section 6.
ACRONYMS

Section 7.
LINKS TO RELATED RESEARCH
7.1. Sources and Methodology
7.2. Notes




22 Tables

Registered users can view table structure by clicking on the table title. Register now or Log in.
1
Total Enterprise Collaboration Market by Number of Seats and Type of Implementation, World Market, Forecast: 2011 to 2016
2
Total Enterprise Collaboration Market by Revenue and Type of Implementation, World Market, Forecast: 2011 to 2016
3
Enterprise Social Collaboration Market by Users by Geographic Region, World Market, Forecast: 2011 to 2016
4
Enterprise Social Collaboration Market by Revenue by Geographic Region, World Market, Forecast: 2011 to 2016
5
Enterprise Social Collaboration Market by Users and Type of Implementation - Intranets vs Extranets, World Market, Forecast: 2011 to 2016
6
Enterprise Social Collaboration Market by Users by Vertical Markets, World Market, Forecast: 2011 to 2016
7
Enterprise Social Collaboration Market by Revenue by Vertical Markets, World Market, Forecast: 2011 to 2016
8
Enterprise Social Collaboration Market by Average Number of Social Interactions per Month, World Market, Forecast: 2011 to 2016
9
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, North America, Forecast: 2011 to 2016
10
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Western Europe, Forecast: 2011 to 2016
11
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Eastern Europe, Forecast: 2011 to 2016
12
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Asia-Pacific, Forecast: 2011 to 2016
13
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Latin America, Forecast: 2011 to 2016
14
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Middle East, Forecast: 2011 to 2016
15
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Africa, Forecast: 2011 to 2016
16
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, North America, Forecast: 2011 to 2016
17
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Western Europe, Forecast: 2011 to 2016
18
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Eastern Europe, Forecast: 2011 to 2016
19
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Asia-Pacific, Forecast: 2011 to 2016
20
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Latin America, Forecast: 2011 to 2016
21
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Middle East, Forecast: 2011 to 2016
22
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Africa, Forecast: 2011 to 2016
23 Charts
  • Total Enterprise Collaboration Market by Number of Seats and Type of Implementation
  • Total Enterprise Collaboration Market by Revenue and Type of Implementation
  • Enterprise Social Collaboration Market by Users by Geographic Region
  • Enterprise Social Collaboration Market by Revenue by Geographic Region
  • Enterprise Social Collaboration Market by Users and Type of Implementation - Intranets vs Extranets
  • Enterprise Social Collaboration Market by Users by Vertical Markets
  • Enterprise Social Collaboration Market by Revenue by Vertical Markets
  • Enterprise Social Collaboration Market by Average Number of Social Interactions per Month
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business
  • Total Enterprise Collaboration Market by Users and by Type of Implementation, World Market, 2011 to 2016
6 Figures
  • Enterprise Social Collaboration Platforms, World, 2011
  • Enterprise Social Collaboration Evolution, World, 2011
  • The Social CRM Process, World, 2011
  • Evolution of Social Collaboration Platforms, World, 2011
  • Enterprise Social Collaboration Market by Number of Seats and Implementation Type - Intranets vs. Extranets, World Market, 2011 to 2016
  • Enterprise Social Collaboration Market by Type of Interactions - Desktop vs. Mobile, World Market, 2011 to 2016