North American Business Mobility Vertical Market Analysis

Market data contained in the following tables segments mobile communications services by North American industry vertical, occupation and size of business. Mobile communication services fall into eight categories:

Real-time communications
Messaging
Information access
Application downloads
Business process solutions (Line of business applications)
Mobile broadband
Mobile device management services
Mobile cloud computing


The data set is provided at two levels of segmentation. In the first level, mobile communications services are segmented into three categories: United States Private/Public Sector, Self-Employed and Military, and Canada. In the second level, the United States Private/Public sector data are further segmented by vertical, occupation and size of business. Business vertical classifications conform to the North American Classification System (NAICS). Mobile communication services data are provided for all 20 verticals defined by the NAICS. Occupational classifications conform to the United States Standard Occupational Classification (SOC) System. Mobile communication services segmentation by occupation is provided for all 22 SOC groups. Finally, size of business data for mobile communication services are segmented into four categories: SOHO (1 - 4 employees); Small Business (5 -99 employees); Medium Business (100 - 999 employees); Large Businesses (> 1000 employees).

Table of Contents

Methodology, Definitions, and Assumptions

Section 1.
Market Data Update Summary
1.1. Market Data Update Overview

Section 2.
Definitions
2.1. Real-Time Communications
2.2. Messaging
2.3. Information Access
2.4. Application Downloads
2.5. Business Process Solutions (Line-of-Business Applications)
2.6. Mobile Broadband
2.7. Mobile Device Management
2.7.1. Policy Development
2.7.2. Procurement and Asset Management
2.7.3. Billing and Audit Reconciliation
2.7.4. Enhanced Customer Care
2.7.5. Additional Services
2.8. Mobile Cloud Computing Applications and Services

Section 3.
Data Sources
3.1. Business Mobility Market Data
3.2. US Bureau of Labor Statistics Data
3.2.1. US Public/Private Sector Data
3.2.2. US Self-Employed and Military Data
3.3. US Bureau of Economic Statistics
3.4. Statistics Canada
3.5. ABI Research Survey Data
3.6. Mobile Device Management
3.7. Mobile Cloud Computing

Section 4.
Methodology
4.1. Business Customer Estimates
4.2. Occupational Valuation Analysis
4.3. US Public/Private Sector: Occupational Forecasts
4.3.1. Real-Time Communications and Messaging
4.3.2. Information Access
4.3.3. Application Downloads
4.3.4. Business Process Solutions (Line-of-Business Applications)
4.3.5. Mobile Broadband
4.4. US Public/Private Sector: Vertical Forecasts
4.5. US Public/Private Sector: Size of Business Forecasts
4.6. Self-Employed, Military, and Canada Forecasts

Section 5.
Market Data
5.1. Table 1.1 to Table 1.8
5.2. Table 2.1 to Table 2.10
5.3. Table 3.1 to Table 3.10
5.4. Table 4.1 to Table 4.10
5.5. Table 5.1 to Table 5.10
5.6. Table 6.1 to Table 6.10
5.7. Table 7.1 to Table 7.4
5.8. Table 8.1 to Table 8.5
5.9. Table 9.1 to Table 9.5
5.10. Table 10.1 to Table 10.5
5.11. Table 11.1 to Table 11.5
5.12. Table 12.1 to Table 12.4
5.13. Table 13.1 to Table 13.5
5.14. Table 14.1 to Table 14.5
5.15. Table 15.1 to Table 15.5
5.16. Table 16.1 to 16.5
5.17. Table 17.1 to 17.3
5.18. Table 18.1 to 18.3

Section 6.
Appendix
6.1. Industry Definitions
6.1.1. 11 - Agriculture
6.1.2. 21 - Mining
6.1.3. 22 - Utilities
6.1.4. 23 - Construction
6.1.5. 31-33 - Manufacturing
6.1.6. 42 - Wholesale Trade
6.1.7. 44-45 - Retail Trade
6.1.8. 48-49 - Transportation and Warehousing
6.1.9. 51 - Information
6.1.10. 52 - Finance and Insurance
6.1.11. 53 - Real Estate and Rental and Leasing
6.1.12. 54 - Professional, Scientific, and Technical Services
6.1.13. 55 - Management of Companies and Enterprises
6.1.14. 56 - Administrative & Support Services and Waste Management & Remediation Services
6.1.15. 61 - Educational Services
6.1.16. 62 - Health Care and Social Assistance
6.1.17. 71 - Arts, Entertainment, and Recreation
6.1.18. 72 - Accommodation and Food Services
6.1.19. 81 - Other Services, except Public Administration
6.1.20. 92 - Public Administration
6.2. Occupational Descriptions
6.2.1. 11 - Management
6.2.2. 13 - Business and Financial Operations Occupations
6.2.3. 15 - Computer and Mathematical Occupations
6.2.4. 17 - Architectural and Engineering Occupations
6.2.5. 19 - Life, Physical, and Social Science Occupations
6.2.6. 21 - Community and Social Service Occupations
6.2.7. 23 - Legal Occupations
6.2.8. 25 - Education, Training and Library Occupations
6.2.9. 27 - Arts, Design, Entertainment, Sports, and Media Occupations
6.2.10. 29 - Healthcare Practitioner and Technical Occupations
6.2.11. 31 - Healthcare Support Occupations
6.2.12. 33 - Protective Service Occupations
6.2.13. 35 - Food Preparation and Serving Related Occupations
6.2.14. 37 - Building and Grounds Cleaning and Maintenance Occupations
6.2.15. 39 - Personal Care and Service Occupations
6.2.16. 41 - Sales and Related Occupations
6.2.17. 43 - Office and Administrative Support Occupations
6.2.18. 45 - Farming, Fishing, and Forestry Occupations
6.2.19. 47 - Construction and Extraction Occupations
6.2.20. 49 - Installation, Maintenance, and Repair Occupations
6.2.21. 51 - Production Occupations
6.2.22. 53 - Transportation and Material Moving Occupations





Tables
  • Manufacturing Subsector Classifications
  • Mobile Applications and Services Data by Industry-Level Code
  • Management SOC Classifications
  • SOC Classifications
  • Employee Levels
  • Real-Time Communications Customers by Country, North America, Business Segment: 2007 to 2014
  • Real-Time Communications Monthly ARPUs by Country, North America, Business Segment: 2007 to 2014
  • Real-Time Communications Revenue by Country, North America, Business Segment: 2007 to 2014
  • Real-Time Communications Penetration by Country, North America, Business Segment: 2007 to 2014
  • Real-Time Communications Customers by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Monthly ARPUs by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Revenue by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Penetration by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Customers by Country, North America, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs by Country, North America, Business Segment: 2007 to 2014
  • Messaging Revenue by Country, North America, Business Segment: 2007 to 2014
  • Messaging Penetration by Country, North America, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs (for Messaging Customers) by Country, North America, Business Segment: 2007 to 2014
  • Messaging Customers by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Revenue by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Penetration by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs (for Messaging Customers) by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Customers by Country, North America, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs by Country, North America, Business Segment: 2007 to 2014
  • Information Access Revenue by Country, North America, Business Segment: 2007 to 2014
  • Information Access Penetration by Country, North America, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs (for Information Access Customers) by Country, North America, Business Segment: 2007 to 2014
  • Information Access Customers by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Revenue by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Penetration by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs (for Information Access Customers) by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Customers by Country, North America, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs by Country, North America, Business Segment: 2007 to 2014
  • Application Download Revenue by Country, North America, Business Segment: 2007 to 2014
  • Application Download Penetration by Country, North America, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs (for Application Download Customers) by Country, North America, Business Segment: 2007 to 2014
  • Application Download Customers by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Revenue by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Penetration by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs (for Application Download Customers) by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Line-of-Business Customers by Country, North America, Business Segment: 2007 to 2012
  • Line-of-Business Monthly ARPUs by Country, North America, Business Segment: 2007 to 2012
  • Line-of-Business Revenue by Country, North America, Business Segment: 2007 to 2012
  • Line-of-Business Penetration by Country, North America, Business Segment: 2007 to 2012
  • Line-of-Business Monthly ARPUs (for Line-of-Business Customers) by Country, North America, Business Segment: 2007 to 2012
  • Line-of-Business Customers by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2012
  • Line-of-Business Monthly ARPUs by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2012
  • Line-of-Business Revenue by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2012
  • Line-of-Business Penetration by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2012
  • Line-of-Business Monthly ARPUs (for Line-of-Business Customers) by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2012
  • Mobile Broadband Customers by Country, North America, Business Segment: 2007 to 2014
  • Mobile Broadband Monthly ARPUs by Country, North America, Business Segment: 2007 to 2014
  • Mobile Broadband Revenue by Country, North America, Business Segment: 2007 to 2014
  • Mobile Broadband Penetration by Country, North America, Business Segment: 2007 to 2014
  • Mobile Broadband Monthly ARPUs (for Mobile Broadband Customers) by Country, North America, Business Segment: 2007 to 2014
  • Mobile Broadband Customers by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Monthly ARPUs by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Revenue by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Penetration by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Monthly ARPUs (for Mobile Broadband Customers) by Occupation, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Customers by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Monthly ARPUs by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Revenue by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Penetration by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Customers by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Revenue by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Penetration by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs (for Messaging Customers) by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Customers by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Revenue by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Penetration by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs (for Information Access Customers) by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Customers by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Revenue by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Penetration by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs (for Application Download Customers) by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Customers by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Monthly ARPUs by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Revenue by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Penetration by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Monthly ARPUs (for Mobile Broadband Customers) by Industry Vertical, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Customers by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Monthly ARPUs by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Revenue by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Real-Time Communications Penetration by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Customers by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Revenue by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Penetration by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Messaging Monthly ARPUs (for Messaging Customers) by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Customers by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Revenue by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Penetration by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Information Access Monthly ARPUs (for Information Access Customers) by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Customers by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Revenue by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Penetration by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Application Download Monthly ARPUs (for Application Download Customers) by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Customers by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Monthly ARPUs by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Services Revenue by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Penetration by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Broadband Monthly ARPUs (for Mobile Broadband Customers) by Size of Business, North America, Private/Public Sector, Business Segment: 2007 to 2014
  • Mobile Device Management Services Customers, North America, Business Segment: 2007 to 2014
  • Mobile Device Management Services ARPUs, North America, Business Segment: 2007 to 2014
  • Mobile Device Management Services Revenue, North America, Business Segment: 2007 to 2014
  • Mobile Cloud Computing Customers - Hosted Line-of-Business Systems Access, North America, Business Segment: 2007 to 2014
  • Mobile Cloud Computing ARPUs - Hosted Line-of-Business Systems Access, North America, Business Segment: 2007 to 2014
  • Mobile Cloud Computing Services Revenue - Hosted Line-of-Business Systems Access, North America, Business Segment: 2007 to 2014