Mobile Messaging Services

SMS, MMS, Mobile Email, and Mobile IM

Research Report

Pages
59
Deliverables
Released
4Q 2010
Product Code
RR-MMSG-10
Price
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The mobile messaging market has grown and evolved tremendously since SMS started to show its first signs of traction in the early 1990s. Messaging services have spread to every part of the world, and besides their traditional person-to-person character, are being increasingly used to deliver information from enterprises to customers. In terms of content, users are no longer restricted to messaging only in text, but can nowadays add pictures, video and audio as well. This study assesses key trends in mobile messaging services, with a focus on SMS, MMS, mobile email, and mobile IM. The qualitative part of the study includes analyses on the market drivers and inhibitors for each service segment, as well as an overview of the main technology issues. The quantitative part provides forecasts on related revenues and customer bases for the period 2009-2015. It also includes estimates of how the service segments are split between different types of usage and delivery technologies as of 2010, as well as estimates on the market shares of SMSC and MMSC vendors.

What Questions Does This Report Answer?

  • What is and will be the size of the messaging market now and over the next five years?
  • What are the key trends in mobile messaging?
  • What are the dynamics of SMS, MMS, mobile email and mobile IM use, and how will they evolve over the next five years?
  • How do geographic regions differ in terms of messaging adoption?
  • How do the markets for business and consumer messaging differ?
  • Who are the market leaders for SMSC and MMSc infrastructure?

Who Needs This Report?

  • Mobile operators
  • SMSC vendors
  • MMSc vendors
  • Mobile device manufacturers
  • Third-party messaging aggregators
  • Mobile applications stores
  • Mobile email vendors
  • Interexchange/GRX vendors
  • Mobile IM providers
  • Mobile advertising companies
  • Speech-to-text companies
  • Mobile and mobile messaging industry organizations

Table of Contents

  • Executive Brief

  • Executive Brief: Messaging Revenues 2010 - 2015
  • Executive Brief: Drivers
  • Executive Brief: Inhibitors
  • Executive Brief: Messaging Customers 2010 - 2015
  • Executive Brief: Outlook

Section 1.
Executive Summary

1.1. Overview
1.2. Messaging Services
1.2.1. SMS
1.2.2. MMS
1.2.3. Mobile Email
1.2.4. Mobile IM
1.3. Market Drivers for SMS
1.4. Market Inhibitors for SMS
1.5. Market Drivers for MMS
1.6. Market Inhibitors for MMS
1.7. Market Drivers for Mobile Email
1.8. Market Inhibitors for Mobile Email
1.9. Market Drives for Mobile IM
1.10. Market Inhibitors for Mobile IM
1.11. Highlights of Forecasts
1.11.1. Revenues
1.11.2. Customers

Section 2.
Description of Messaging Products and Services

2.1. SMS
2.2. MMS
2.3. Mobile Email
2.3.1. Mobile Push Email
2.3.2. Mobile Pull Email
2.3.3. Web-based Email
2.4. Mobile IM
2.5. Social Networking
2.6. Voicemail
2.7. Unified Messaging

Section 3.
Market Issues

3.1. Mobile Messaging Drivers and Inhibitors
3.2. SMS Market Drivers
3.2.1. Flexibility and Discretion
3.2.2. Storability and Efficiency
3.2.3. Reliability and Reach
3.2.4. Pricing
3.2.5. Application-to-Person Messaging
3.2.6. SMS in Marketing and Advertising
3.3. Market Inhibitors for SMS
3.3.1. Mobile Email
3.3.2. Mobile IM
3.3.3. SMS Pricing
3.3.4. Unwanted Messages
3.4. Market Drivers for MMS
3.4.1. Take-Off in United States
3.4.2. MMS Pricing
3.4.3. Camera-Phone Adoption and MMS
3.4.4. Smartphone Adoption
3.4.5. Interoperability
3.4.6. Web 2.0
3.4.7. A2P Usage
3.5. Market Inhibitors for MMS
3.5.1. Mobile Email
3.5.2. Message Size
3.5.3. Pricing
3.5.4. Device Incompatibilities
3.6. Mobile Email
3.6.1. Market Drivers for Mobile Email
3.6.2. Functionality of Messages
3.6.3. Business Use
3.6.4. Web-Based Email
3.6.5. Optimized Browsing
3.6.6. Pricing
3.6.7. Substitute for Desktop Email
3.7. Market Inhibitors for Mobile Email
3.7.1. Limited Reach
3.7.2. Device Restrictions
3.7.3. Pricing
3.8. Mobile IM
3.9. Market Drivers for Mobile IM
3.9.1. Level of Engagement
3.9.2. Privacy
3.9.3. Pricing
3.9.4. Community Aspect
3.9.5. Multitasking Use
3.10. Market Inhibitors for Mobile IM
3.10.1. Limited Benefits of Mobility
3.10.2. Challenging Text Input
3.10.3. Fragmented Ecosystem
3.11. Voicemail
3.11.1. Voicemail-to-Text
3.12. Rich Communication Suite
3.12.1. Key Features
3.12.2. First RCS Services
3.12.3. Market Drivers for RCS
3.12.4. Market Inhibitors for RCS

Section 4.
Technology Issues

4.1. Threaded Messaging
4.2. USSD (GSM-Only)
4.2.1. Handset and SIM Requirements
4.2.2. Network Requirements
4.2.3. Security
4.3. SyncML
4.4. IMAP
4.5. SMSC/MMSC
4.5.1. SMSC Market
4.5.2. Key Functionality
4.5.3. Next Generation
4.6. MMSC
4.7. Wireless Interexchange Carrier/IMS
4.8. Session Initiation Protocol
4.9. Rich Communications Suite
4.10. Wireless Internet Gateway
4.11. Mobile E-mail
4.12. Unified Messaging

Section 5.
Selected Industry Players

5.1. Acision
5.2. Aepona
5.3. Aicent
5.4. Airwide Solutions
5.5. Blyk
5.6. Clickatell
5.7. Comverse
5.8. eBuddy
5.9. ForgetMeNot Africa
5.10. Huawei
5.11. Jinny Software
5.12. mBlox
5.13. Neustar
5.14. Nokia Siemens Networks
5.15. Nuance
5.16. OpenMarket (Amdocs)
5.17. Openwave
5.18. SEVEN
5.19. Sybase
5.20. Synchronica
5.21. Syniverse
5.22. RIM
5.23. Tango Telecom
5.24. Tekelec
5.25. Telenity
5.26. Telsis
5.27. Toktumi

Section 6.
Market Forecasts

6.1. Forecast Methodology
6.2. Total Messaging Revenues
6.3. Customers
6.4. Messaging Penetration
6.5. SMS and MMS Revenue
6.6. SMS and MMS ARPU
6.7. SMS and MMS Volumes per Sender
6.8. Consumer and Business Revenue Split
6.9. Total SMS and MMS Volumes and Revenues
6.10. Mobile Email and Mobile IM Revenues
6.11. SMS Distribution
6.12. Payment Method for SMS and MMS
6.13. SMS Distribution by Type of Customer and Sender
6.14. MMS Distribution by Type of Delivery
6.15. IM Distribution
6.16. Email Distribution
6.17. Payment Method for Data Access

Section 7.
Company Directory


Section 8.
Acronyms

Table of Contents
Scope of Study
Sources and Methodology
Notes




24 Tables

Registered users can view table structure by clicking on the table title. Register now or Log in.

3-1
SMSC Vendors Market Share Valued by SMS/MMS Messaging Customer Revenues, World Market: 2010
3-2
MMSC Vendors Market Share Valued by SMS/MMS Messaging Customer Revenues, World Market: 2010
26 Charts
  • Total Mobile Messaging Revenue by Region World Market, Forecast: 2009 to 2015
  • Mobile Messaging Customers by Region World Market, Forecast: 2009 to 2015
  • Mobile Messaging Penetration by Region World Market, Forecast: 2009 to 2015
  • Mobile SMS/MMS Messaging Revenue by Region World Market, Forecast: 2009 to 2015
  • Mobile SMS/MMS Monthly Revenue per Messaging Customer by Region World Market, Forecast: 2009 to 2015
  • Mobile SMS/MMS Messages Sent per Messaging Customer by Region World Market, Forecast: 2009 to 2015
  • Mobile SMS/MMS Messaging Service Revenue per Mobile Messaging Customer by Region World Market, Forecast: 2009 to 2015
  • Mobile Messaging Service Consumer Revenues by Region World Market, Forecast: 2009 to 2015
  • Mobile Messaging Service Business Revenues by Region World Market, Forecast: 2009 to 2015
  • Mobile SMS/MMS Messages by Sender World Market, Forecast: 2009 to 2015
  • Mobile SMS/MMS Message Revenues by Sender World Market, Forecast: 2009 to 2015
  • Mobile E-mail and IM Service Revenue per-Mobile Messaging Customer by Region World Market, Forecast: 2009 to 2015
  • SMS Distribution by Delivery Type World Market: 2010
  • SMS Distribution by Payment Method World Market: 2010
  • SMS Distribution by Customer Type World Market: 2010
  • SMS Distribution by Message Type World Market: 2010
  • MMS Distribution by Delivery Type World Market: 2010
  • MMS Distribution by Payment Method World Market: 2010
  • IM Distribution by Delivery Type World Market: 2010
  • E-mail Distribution by Delivery Type World Market: 2010
  • E-mail Distribution by Customer Type World Market: 2010
  • Payment Distribution for Data Plans World Market: 2010
  • SMSC Vendors Market Share Valued by SMS/MMS Messaging Customer Revenues World Market: 2010
  • MMSC Vendors Market Share Valued by SMS/MMS Messaging Customer Revenues World Market: 2010
  • Total Mobile Messaging Revenue by Region, World Market: 2010 - 2015
  • Mobile Messaging Customers by Region, World Market: 2010 - 2015